Temporary Case Manager - Housing Services (Annapolis)

Case Manager – Annapolis, MD About the Company and Opportunity: Our client is a local non‑profit organization who is committed to assisting individuals with obtaining affordable housing. Due to a project, they are looking to bring on a temporary Case Manager to work on‑site in Annapolis, MD. Schedule: M‑F, 8:30a-5p, 40 hours a week Pay: $25/hr - depending on experience Duration: approx. 3-5 months Job Duties for the Case Manager: Interview clients, explain application procedures and assist clients in completing application forms for eligibility requirements. Perform intake questions related to the application and collection of all other necessary applicant information and documentation. Develop a financial and self‑sufficiency case management plan with participants that includes a comprehensive intake, to determine client needs, goals, and eligibility. On a regular basis, meet with program participants to monitor progress of service plan goals. Processing applications for the EPP for close out, connecting with landlords in the community to procure documentation, providing financial literacy counseling, coordinating cases with in‑house legal services, and connecting applicants with non‑housing related services. Connect program participants with community resources by providing referrals to appropriate social service agencies or providers. Work with Housing and Relocation Specialist to ensure and document client eligibility for housing programs, and provide assistance with and assessment of housing barriers to determine housing and service needs. Retrieving incoming calls and requests from community stakeholders and landlords in need of providing information or assistance, responding to inquiries and requests for information. Maintain client files and database inputs ensuring accuracy in case status, removing duplication, and assisting with database management, including sending emails to applicants and landlords, logging disbursements. Generate reports and run queries in the company select database. Coordinate and provide written or email reminder notification to clients for scheduled appointments and program requirements. Connect program participants with community resources by providing referrals to appropriate social service agencies or providers. Maintain a computerized file of approved, program specific standard form letters, generating appropriate letters when requested by staff. Conduct phone follow‑ups and review and manage documents for accuracy; record documents with various legal entities. Maintain accurate daily logs records, monthly outcome reports, and files for each participant. Knowledge of local and county resources, and other housing entitlement programs. Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities. Perform other related essential duties as required. Qualifications for the Case Manager: 2+ years of related social service experience is required. Associates degree is preferred. Experience using Neighborly and/or SharePoint is a plus. Strong customer service and communication skills. #J-18808-Ljbffr Creative Financial Staffing, LLC