Retail Sales Associate (Home Furnishings)

Full-Time Outlet Associate

Join our Outlet team, where your passion for teamwork, operational excellence, and hands-on problem solving will shine. Step into a role that keeps you active, engaged, and at the center of our weekend operations ensuring our space is safe, organized, and beautifully prepared for our customers. Discover a career designed to be different.

As a Full-Time Outlet Associate at Room & Board's Outlet, you will be part of a six-person full-time team that leads the operational heartbeat of our 25,000 sq. ft. Outlet. You'll support product flow, guide and train product handlers and casual staff, and help transform our space into a highly admired shopping destination for our loyal brand enthusiasts every weekend.

Location: 4600 Olson Memorial Highway, Golden Valley.

Schedule:

Work Days: Mondays, Tuesdays, Wednesdays, Saturdays & Sundays

Days Off: Thursdays & Fridays, with one weekend off per month

Note: During the weeks surrounding your weekend off, you will be scheduled for two Thursday shifts.

What You'll Be Responsible For

Product Flow & Receiving

• Safely unload weekly semi-trailers, including handling the heaviest pieces
• Use proper equipment and safe lifting techniques; forklift certification provided
• Partner closely with warehouse teams to ensure smooth product flow on weekdays and weekends

Staging, Assembly & Floor Preparation

• Relocate, stage, and prepare products for the Outlet showroom
• Support assembly, repairs, and tool-based tasks
• Finalize merchandising for Saturday's opening, including tagging, cleaning, and organization
• Maintain a clean, safe, and efficient back-of-house environment

Team Support & Informal Leadership

• Guide and support product handlers and casual staff in daily workflow
• Jump in physically as needed to keep operations moving
• Assist with hiring, onboarding, and training new team members
• Support team morale and model professionalism in communication and behavior

Operational Ownership

• Conduct monthly facility and equipment checks
• Identify issues and propose solutions with an "owner mindset"
• Act as a safety leader for the team
• Support SAP backroom functions and inventory-related tasks
• Contribute to operational improvements and process updates

Weekend Retail Support

• During weekend shifts, assist customers and support the Outlet team
• Help create a welcoming, efficient, and customer-ready environment

To be successful in the Full-Time Outlet Associate role:

• You are a natural communicator and team leader. You communicate clearly, professionally, and pro-actively. You guide others through your actions, support casual staff with confidence, and help maintain a positive, collaborative team culture.
• You take ownership. You treat the Outlet like your own business noticing what needs attention, proposing solutions, and taking pride in maintaining a safe, organized, and high-functioning environment.
• You're a strong problem solver. You think on your feet, adapt quickly, and enjoy troubleshooting operational challenges.
• You're athletic and enjoy physical work. You have the strength, agility, and stamina to move furniture safely and efficiently throughout the day.
• You're tech-savvy and eager to learn. You're comfortable with Microsoft Office, can learn systems like SAP, and enjoy elevating your skills over time.
• You bring camaraderie and professionalism. You value a respectful, team-oriented workplace and enjoy building strong relationships with peers and customers.

The Qualifications You'll Bring as a Full-Time Outlet Associate

• 3+ years of experience in roles involving related skills and responsibilities
• Experience supporting or leading others in a team environment
• Strong communication skills and a professional, natural communication style
• Ability to lift 75100 pounds independently throughout the day
• Ability to pass a physical abilities test related to the role
• Experience with Microsoft Office; comfort learning new systems (SAP experience a plus)
• Understanding of safe working habits and commitment to safety leadership
• Ability to provide proof of identity and legal work authorization upon hire

What We Offer Our Full-Time Outlet Associates

• Salary: $53,000 - $58,000 / year ($25.48 - $27.88/ hour) Our salary is guaranteed with occasional paid overtime. Salary offered is based on experience/qualifications.
• Benefits that focus on holistic well-being. The whole person matters, not just the one who shows up for work. That's why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer benefits to help you thrive in every aspect of life. That includes three weeks of paid vacation, a generous 401(k) match, profit-sharing and more. As a 100% employee-owned company, staff members working 1,000 hours or more in a 12-month period are eligible to participate in our Employee Stock Ownership Plan (ESOP). This plan acts as an additional Retirement Savings Plan fully funded by Room & Board.
• Meaningful work. We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive and beautiful.
• A culture of respect. We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated.