Northeast Operations Director

Job Description

Job Description

Lead. Grow. Build What’s Next.

We are seeking an accomplished Northeast Regional Operations Director to provide senior leadership and operational oversight for all technical service divisions across our Northeast region, including Engineering, Environmental, Planning, Architecture, BIM, GIS, and Land Surveying.

This position is ideal for a leader who values ownership, is energized by growth, and wants to make a lasting impact on the organization, its people, and the communities we serve. As a fast-growing 100% employee-owned professional services firm, we believe the best leaders think like owners, invest in people, and prepare the organization for the future by building resilient teams, modernizing processes, and supporting long-term success.

About Our Company

At Haley Ward, our team of over 280 employee-owners value accountability and collaboration. These values drive us to provide every client with a quality service that meets, and often exceeds, their expectations, and is one of the reasons clients routinely return to us for help. Haley Ward’s work philosophy is to take advantage of the benefits of collaboration, mentoring, and face-to-face communication in order to optimize our operations and performance for our clients.

The Role

The Northeast Regional Operations Director aligns regional operations with strategic goals while ensuring technical excellence, financial performance, and a strong, values-driven culture. This role partners closely with executive leadership and technical division leaders to improve processes, strengthen collaboration, and position the region for sustained growth.

Key Responsibilities

• Provide executive oversight of all Northeast technical service divisions
• Drive operational consistency, process improvement, and performance across disciplines
• Lead, mentor, and develop regional and technical leadership teams
• Support growth initiatives, client relationships, and market expansion
• Champion safety, quality, risk management, and regulatory compliance
• Foster a collaborative, accountable, and people-centered culture
• Contribute to long-term strategic planning and succession development

What We’re Looking For

• Senior leadership experience in an engineering, architectural, environmental, or related professional services organization
• Strong business, financial, and operational acumen
• A leadership style grounded in collaboration, mentorship, and accountability
• Ability to lead change and continuous improvement initiatives
• PE or equivalent professional licensure preferred

Why Join Us

We offer a competitive total compensation package that reflects the scope and impact of this role, including:

• A $5,000 signing bonus!
• Competitive base salary
• Performance-based bonus opportunities
• ESOP participation with company-provided ownership shares
• A comprehensive benefits package designed to support health and well-being

Haley Ward is proud to be an Equal Opportunity Employer, all employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, ancestry, age, physical or mental disability, genetic information, veteran status, or any other status protected under federal, state, or local law.

Location: Onsite in Bangor, ME office preferred, other office locations may be considered (Portsmouth, NH) (Portland, ME)