Senior Account Manager

Senior Account Manager

Job Category: Client Services Requisition Number: SENIO001843

Posted: May 22, 2026

Full-Time

Clayton, IN 46118, USA +2 more locations

Description

Responsibilities include:

• Establishment, development, and maintenance of client relationships.
• High-level client relationship establishment through technical and business skills.
• Unity behind team/agency decisions.
• Objectives/priorities establishment for client initiatives.
• Service tools implementation and adoption management.
• Understanding of client processes and technology product requirements.
• Client product line understanding and inventory maintenance.
• Strategic, creative, and media alternative viewpoints development.
• Project management to ensure timely, budget-compliant delivery.
• New product launch management.
• Client personnel and third-party intermediary interfacing.
• Solution promotion ahead of issues.
• Client trend analysis and value provision.
• Operational documentation and procedure changes recommendation.
• Client quarterly business review hosting.
• Other duties as assigned.

Qualifications and Job Specifications

• Bachelor's degree in Communications, Business or related fields or equivalent education and experience.
• At least 5 years in account management or warehousing in the pharmaceutical industry.
• Excellent computer skills.
• Good mathematical ability, excellent organizational, communication, and interpersonal skills.
• Demonstrate critical thinking, quick learning ability, fast-paced environment interest, attention to detail, strong verbal and written communication skills, and effective relationship building.

Technical Expertise

• ERP system navigation – Tecsys Elite, Cognos.
• Intermediate Microsoft Office skills: Outlook, Excel (including Statistics and Pivot Tables), Access, PowerPoint, Word.
• Warehouse or supply chain environment experience.
• Supply chain transportation understanding.
• Invoicing and Client performance analytics completion and tracking.
• Professional phone etiquette.
• Advanced public speaking and presentation skills.
• Clear and professional diction in English.

Additional Employment Requirements

• Must pass all preliminary employment requirements (i.e., background check and drug screen).
• Must be able to travel up to 25%.
• Must have a valid driver's license.

Physical/Mental/Visual Demands

• Light to medium work with frequent walking.
• Clear communication with shippers and employees.

Working Conditions

• Typical office environment.

Equipment Operated

• Laptop computer, cell phone, fax machine, copier, and desk phone.
• Systems: Outlook, Excel, Word, PowerPoint, and Tecsys Elite (Warehouse Management System).

LifeScience Logistics is an equal opportunity employer. Candidates will not be hired based on race, sex, color, religion, or national origin. Reasonable accommodations are available for individuals with disabilities. We proudly support the employment of veterans and welcome applications from protected veterans and all qualified applicants.

*NO AGENCIES PLEASE*

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.