Front Office Coordinator

Job Summary The Front Office Coordinator would be responsible for greeting all patients and clinic visitors in a friendly manner, directing them to the appropriate location, and providing general information about the office. The front office activities include receptionist tasks, check‑in & check‑out processes and referral coordination duties. Job Responsibilities Answer phones efficiently and with proper etiquette, directing calls to the appropriate person/department. Update patient information in the computer when necessary. Schedule new patients, collect insurance information, fill out proper forms to set up new patient files and prepare file labels. Verify medical insurance for all appointments (at least one day prior to service) and walk‑in patients. Maintain inventory of new patient forms and office supplies required for front desk activities. Monitor patient wait time and ensure physicians' on‑time schedule. Prioritize appointments versus walk‑in patients. Assist in pulling charts for walk‑in patients. Provide patients with proper documentation for quick referrals using the preferred network. Ensure patients leave with all necessary forms and paperwork (receipt of visit, lab requisition, prescription, etc.). Schedule any necessary follow‑up appointments, confirm next day appointments, and follow up on any missed appointments. Respect and maintain privacy and dignity of patients to assure client confidentiality at all times. Job Qualifications High school diploma or equivalent. 1 year of experience within a medical office setting. Data entry and typing experience. Bilingual in English/Spanish is preferred. Knowledge of basic medical terminology is preferred. Benefits Comprehensive benefits package, including Health, Vision, Dental, and Life insurances. FSA and Life Assistance Program (EAP) 401(k) Retirement Plan Health Advocacy, Travel Assistance, and My Secure Advantage PTO Accrual and Holidays #J-18808-Ljbffr MyCare Medical