Manager, Warehouse

Manager, Warehouse

Location: Bethlehem, PA, US, 18020

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Role

The Warehouse Manager is responsible for the end-to-end leadership, performance, and strategic direction of the main distribution center within a logistics network. This role ensures safe, compliant, and highly efficient warehouse operations supporting manufacturing and food distribution operations that consistently deliver superior service to internal and external partners. The manager drives operational excellence across labor, cost and network alignment while optimizing productivity, capacity, and asset utilization.

Key responsibilities include:

• Managed inventory accuracy for 40,000 pallets with an inventory value of approximately $150M.
• Led warehouse operations through 6 direct reports and a workforce of 60 employees.
• Owned and managed site P&L performance, driving cost control and operational efficiency.
• Coordinated employee training, development, and performance management initiatives.
• Administered disciplinary actions and ensured compliance with company policies.
• Maintained and enforced safety programs, GMP requirements, and regulatory compliance standards.
• Monitored KPI performance and implemented continuous improvement initiatives to achieve operational goals.
• Oversaw inventory control processes, including cycle counts, variance investigations, and semi-annual physical inventories.
• Ensured SAP transaction accuracy for inventory movements, material disposition, and data integrity.
• Supervised inbound and outbound logistics operations, ensuring shipment accuracy and on-time delivery performance.
• Optimized warehouse space utilization and maintained shipment documentation and inventory records.
• Coordinated cross-functional activities with Production, Quality, Transportation, and Finance teams.
• Ensured warehouse operations met AIB/BRC standards for cleanliness, food safety, and quality compliance.
• Coached supervisors and team leads while fostering a high-performance culture focused on safety, accountability, employee engagement, and service excellence (OTIF).

About You

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. 5–10 years of experience in warehouse management, logistics, or operations leadership. 4+ years of management experience within large, high-volume distribution center environments. Strong leadership capabilities with the ability to drive change and manage complex operations. Experience managing food-grade warehouses and 24/7 operational environments. Advanced knowledge of transportation operations, including TL, LTL, and multi-stop distribution networks. Proficiency in Oracle Transportation Management Systems (TMS) and SAP. Strong analytical and problem-solving skills utilizing root cause analysis methodologies. Data-driven mindset with a focus on continuous improvement, KPI management, and operational excellence. Exceptional organizational skills, attention to detail, accountability, and the ability to identify process gaps and improvement opportunities. Excellent communication skills in English, with a proven ability to coach teams, influence stakeholders, and build strong relationships across the organization.

What you can expect from Barry Callebaut: Competitive salary and comprehensive benefits package. Environment that welcomes workplace flexibility. An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women's Forum and the Racial Equality Forum! Ability to grow personally and professionally within an organization that values development and internal career growth. Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.