Director of Human Resources

Director Of Human ResourcesThe Baltimore Convention Center is seeking a strategic and people-focused Director of Human Resources to join our leadership team. This role offers a unique opportunity to lead HR within a dynamic union environment, where partnership, trust, collaboration, and employee engagement are at the heart of success.As Director of Human Resources, you won't simply manage policies and processes. You'll help foster a workplace culture where leaders grow, employees thrive, labor relationships strengthen, and exceptional guest experiences begin with an exceptional employee experience.Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.About Levy: The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.Job SummaryAs a Human Resources Director, you will be responsible for overseeing the recruitment, training and engagement of the people who create unforgettable experiences for our guests. The ideal candidate will be an experienced and dynamic Human Resources professional. They will be both a subject matter expert and strategic Human Resources business partner – able to influence at all levels of the business.Detailed ResponsibilitiesDeveloping and implementing recruitment/staffing plans for the location in partnership with managersServe as the 'voice of the people' in all senior leadership discussionsEnsuring all Levy and legal standards, such as I9 documents, are completed in a timely mannerConducting regular audits to verify compliance with policies and proceduresManages workforce planning to build capability and optimize performanceDevelops, implements, and supports a retention strategy for a specific partnerOverseeing onboarding and orientation training for new team membersLeading efforts around employee engagement and retention at the locationCoaches team managers to understand business information and the key performance leversDrives incremental improvements to performance using robust analysis and benchmarkingOverseeing the timely and accurate completion of all team member timesheets in our MyStaff systemEnsuring efficient and welcoming employee check-in experiencePartnering with the location leadership team to develop and deploy an employee engagement action planOverseeing employee investigation and progressive discipline proceduresMoves between strategic and operational thinking to execute strategyWhere applicable, acting as the primary point of contact for union representativesWhere applicable, educating and supporting managers in understanding and adhering to the location Collective Bargaining AgreementEnsuring all team member information is accurate and up to date within the location HRIS systemEnsuring the timely processing of all unemployment claimsPlans the team's activity to deliver against medium-term objectivesManaging team member 'Speak Up' and Grievance complaintsEnsuring timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace HarassmentWorking with location leadership to define management succession plan and developmentPartnering with department leaders to optimize flexible labor schedulingWorks in partnership with the Compass Strategic Alliance Group to manage the contract retentionContributes to sales activity for existing or new partners (e.g. supporting proposals, bids, presentations)Supporting managers in completing employee investigations and corrective actions processesAnalyze performance data across multiple units to look for operational efficienciesEvaluates/audits working practices to manage risks and drive complianceShapes and manages change and improvement programsAttend manager meetings to support the overall management and governance of the locationDelivering ongoing training and development to the on-site management teamPartner with the location/partner HR team to develop joint strategies where appropriateOther duties and responsibilities as assignedSkills and Experience5+ years in a Human Resources leadership roleExperience managing large scale projectsHigh level of computer literacyPassion for hospitality, food, and retailExcellent interpersonal and stakeholder management skillsLevy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsiblities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.Levy maintains a drug-free workplace.