Server

The Cooper’s Hawk Server ensures a positive and memorable Guest experience through efficient and friendly team-based service, while educating our guests on Cooper’s Hawk menu items, wines and our Wine Club. The Server helps grow our Wine Club community by educating our guests on the program and inviting them to join.What You’ll GetIncredible Discounts: 50% Dining and Carryout40% Retail Wine20% Retail and Private EventsMonthly Complimentary Wine Tasting for TwoMedical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness ProgramCompany Matching 401(k) Retirement Savings PlanFlexible Savings Accounts- Health and Dependent CareHighly Competitive Pay plus Team Member Incentives & Rewards Pay Access before Pay DayFlexible SchedulesPaid Time OffAccess to Team Member Relief ProgramEmployee Assistance Program, providing mental health, legal and financial counseling.“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and servicesEmployee Referral Bonus ProgramWine and Culinary EducationCareer GrowthFlight PlanMilestones Recognition ProgramWhat You’ll DoGreet all guests with hospitality; engage and answer questions about food, wine, and facilities in a friendly, helpful mannerMaintain full knowledge of Cooper’s Hawk food, drink, wine menus and steps of serviceActively educate Guests on the Cooper’s Hawk Wine Club and its offerings and rewards and invite them to participate in the Club with the goal of expanding our membership base.Actively communicate with Bartenders, Hosts and Food Runners to ensure we are delivering a memorable Guest experienceMaintain an awareness of, and have a basic understanding of, the Host and Service Assistant positions and support when needed Pick up and deliver food orders to the table in a timely mannerServe alcoholic beverages in an appropriate manner consistent with company standards and legal guidelinesMaintain awareness and basic knowledge of Tasting Room functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tastingMaintain a safe, sanitary, organized, and stocked work area Handle cash and utilize the POS system according to company standardsFollow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closingPerform other duties as assigned What You’ll NeedMust represent Cooper’s Hawk ValuesMust be at least 21 years of ageA minimum of 6 months of server experience requiredExperience in a full-service, upscale casual restaurant or an equivalent service environment preferredMust be comfortable actively educating our guests on the Wine Club membership program and inviting them to join.A hospitality-focused individual with a passion & knowledge for guest service, food and wineAn individual who thrives in a team-based environmentExperience using POS systemsMust be able to read, write and understand EnglishAbility to multi-task and work calmly and effectively under pressure, in a fast-paced environmentAbility to work flexible shifts and schedules, inclusive of weekends and some holidays Ability to stand and walk up to 10 hours per shiftAbility to lift and carry up to 40 poundsAbility to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk. Cooper’s Hawk is an equal opportunity employer.? All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.? About Us Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.