Courtyard Manhattan Central Park - Front Desk Agent

Join Our Team as a Front Desk Agent

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information:

Make your stay memorable at Courtyard New York Manhattan/Central Park, where sculpture and art can be found throughout. Our modern hotel near Central Park offers everything you need during travel. Recharge in our stylish NYC hotel rooms with free Wi-Fi, plush Marriott bedding, and stunning views of Manhattan. Satisfy your appetite at nosh!, our onsite restaurant and bar serving healthy breakfast and dinner options, Starbucks coffee, and evening cocktails. Maintain your active lifestyle at our 24-hour fitness center with Peloton bikes or enjoy outdoor activities nearby our hotel at Central Park and take a scenic stroll through Times Square. Enjoy easy access to iconic NYC attractions like Broadway, Times Square, Rockefeller Center, and the Shops at Columbus Circle during your stay. Our Midtown event venues and premier location make our hotel an excellent choice for upcoming meetings or special occasions. Whatever brings you to New York City, you're sure to enjoy your stay at Courtyard New York Central Park. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!