General Manager, Intuit Dome and Kia Forum (Inglewood)

Overview

Halo Sports & Entertainment (HSE), the parent company of the LA Clippers, Intuit Dome and Kia Forum, is searching for a General Manager who is a builder, someone who sees complexity as an opportunity, thrives in fast-paced, high-energy environments, and knows how to align people and systems behind a shared vision. This is a rare chance to step into a senior executive role with genuine scope: two major venues, Intuit Dome and KIA Forum, an 800+ person organization, and a portfolio of events that reach hundreds of thousands of fans each year. Reporting directly to our CEO, the GM will own day-to-day performance of both venues, lead a talented team of department heads, and be a key driver of the company’s next chapter of growth.

As the GM you will provide strategic and day-to-day leadership across both venues, ensuring every event — from an NBA playoff game to a sold-out concert — is executed at the highest standard. You will manage a team of department heads spanning Booking & Live Entertainment, Facilities & Operations, Production, Security & Fan Experience, and key contracted service partners.

We are looking for a leader who can zoom out to shape strategy and zoom in to drive execution — someone who brings operational rigor without sacrificing the energy and creativity that live entertainment demands.

This is a full-time role based in Inglewood, CA and is eligible for our competitive benefit offering including medical, dental, vision, 401(k) plan with company contribution, Well-Being Allowance, and more. The scope of this position encompasses a 24 hour, 7 day a week operation with the transition of numerous daily events. Due to the nature of this industry, the candidate must be available to work a flexible schedule including weeknights, weekends, and holidays to cover high profile concerts and NBA games.

What You Will Do

• Operational Leadership
• Oversee all day-to-day operations across both venues, ensuring seamless execution of every event type — NBA games, concerts, private events, and beyond.
• Establish and continuously improve operational standards, protocols, and workflows that drive consistency, safety, and excellence across the portfolio.
• Identify and implement operational efficiencies, eliminating waste and redundancy while maintaining or elevating the fan and employee experience.
• Lead capital maintenance planning and manage minor renovation projects, ensuring both venues remain in premier condition.
• Oversee contracted service partners, including event-day security, concert merchandise, and cleaning services — managing performance, compliance, and relationship quality.
• People Leadership & Culture
• Lead, develop, and inspire a team of department heads across Booking & Live Entertainment, Facilities & Operations, Production, Food & Beverage, Security & Fan Experience.
• Build a unified, high-performance culture that bridges the distinct operational identities of the basketball arena and the concert venue.
• Champion talent development, succession planning, and a people-first approach to managing a 800+ person workforce.
• Foster cultural integration by building bridges between the two venues, creating a shared sense of purpose and identity across their distinct teams
• Model and reinforce the company's “fiercely fan forward” values in every interaction, creating an environment where people are proud to do their best work.
• Revenue Growth & Commercial Strategy
• Partner with the CEO and commercial leadership to identify and capture revenue opportunities across both venues.
• Partner closely with the AGM, Booking & Live Entertainment to align event programming strategy with operational capacity, financial targets, and the overall direction of the company — ensuring potential events can be executed at the highest level and that programming decisions reflect the organization’s growth ambitions across both venues.
• Drive operational decisions that directly support top-line growth — including event capacity optimization, F&B revenue performance, and technology forward guest experience investments.
• Develop and manage operating budgets for both venues, with accountability for hitting financial targets and reducing unnecessary expenditure.
• Provide data-informed recommendations to leadership on pricing, programming, capacity, and operational investment.
• Champion our state-of-the-art building technology and production quality to drive commercial interest and growth to deliver the best fan experience.
• Strategic & Executive Leadership
• Serve as a key member of the executive leadership team, contributing to company strategy, vision, and long-range planning.
• Act as the CEO's operational partner — translating strategy into execution and providing clear, timely reporting on organizational performance.
• Build and maintain strong relationships with key stakeholders, including venue tenants, partners, vendors, local government, and the community.
• Represent Halo Sports & Entertainment, Intuit Dome, and/or KIA Forum with professionalism and energy at industry events, community functions, and partner engagements.
• Cross-Functional Collaboration
• Collaborate with the NBA franchise's business operations team to fully understand and protect the team's scheduling priorities while maximizing every available booking opportunity
• Partner closely with Arena/Venue Operations to align production requirements, changeover timelines, and load-in/load-out logistics — particularly for Intuit Dome, our NBA arena where scheduling windows are tightly constrained
• Navigate the complexity of programming two venues of different scales that share organizational infrastructure, leadership attention, and operational resources — ensuring neither building is deprioritized and both operate as complementary assets rather than competing ones
• Work with Marketing, Partnerships, and Premium Sales to ensure all booked events are fully supported from announcement through execution
• Serve as the primary internal voice of booking in executive leadership discussions, presenting pipeline data, revenue forecasts, and strategic recommendations to the CEO and ownership group

Your Background, Skills And Qualifications

• 12+ years of progressive experience in operational leadership, including at least 3-5 years in a VP or executive level role.
• Proven track record of leading large, multi-functional teams in a complex, event-driven or hospitality environment.
• Demonstrated success in identifying and executing operational improvements that drive measurable efficiency and cost savings.
• Strong financial acumen, including experience managing multi-million dollar operating budgets.
• Experience overseeing contracted service relationships (security, F&B, facilities, or similar).
• Experience working in a union environment, including familiarity with Collective Bargaining Agreements (CBAs) and the day-to-day management considerations that come with a represented workforce.
• Exceptional communication, people leadership, and change management skills.
• A builder's mindset — equally comfortable shaping strategy and rolling up their sleeves to get things done.
• Strong financial acumen — experience with event P&L, budgeting, and revenue forecasting across a multi-venue portfolio
• Working fluency in marketing and on-sale strategy — understands how programming decisions drive or constrain ticket demand, and actively builds that thinking into the booking process
• Entrepreneurial orientation toward event development — able to evaluate, structure, and advocate for self-produced events, show acquisitions, and co-production partnerships with the same rigor applied to traditional booking deals
• Proven people leader who can develop talent, manage performance, and build a high-functioning team capable of operating at high volume
• Excellent communicator and presenter — able to distill complex programming strategies for executive and ownership audiences
• Highly organized — able to manage a dense, concurrent booking calendar across two buildings without losing detail or pace
• Availability to work a flexible schedule, including evenings, weekends, and holidays, as required by the nature of the role.

Preferred Qualifications

• Experience in sports, live entertainment, hospitality, real estate, or venue management.
• Familiarity with the operational demands of high-frequency event programming (100+ events per year).
• Experience working across multiple facilities or business units simultaneously.
• Background in culture-building across organizations with distinct operational identities.
• Familiarity with IAVM standards, ASM Global/OVG frameworks, or similar venue management systems
• Familiarity with live entertainment programming, booking cycles, and promoter or agency relationships.
• Working knowledge of ticketing platforms (Ticketmaster, AXS) and how scaling, holds, and on-sale strategy interface with the booking process

Intuit Dome's Approach to Technology & Innovation

At Intuit Dome, curiosity and innovation go hand in hand. We seek forward-thinking individuals who embrace emerging technologies and actively leverage AI tools to work smarter, unlock creativity, and elevate the fan and business experience.

About Intuit Dome

Opened in August 2024, Intuit Dome is the new home of the LA Clippers and will host hundreds of sporting events and concerts each year. L]]> <