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CX Trading Programs Leader - High-Impact, Remote-First

Coinbase, Inc.

Coinbase, Inc. is seeking a CX Trading Program Manager to own end-to-end support for trading products and to drive retention for high-value customers. You will bridge Trading product teams and CX operations to minimize friction and ensure successful product launches. You will define strategy, align multiple teams, and measure impact on CSAT and adoption, with a focus on multi-quarter improvement and proactive support. This role emphasizes responsible AI use and data-driven decision making. #J-18808-Ljbffr

Vacancy posted 3 days ago
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