Remote-First CX Trading Programs Leader
Coinbase
Coinbase is seeking an experienced CX Trading Program Manager to own end-to-end support for our trading products. You will bridge Trading product teams and CX operations to reduce customer friction, ensure smooth launches, and drive retention for our high-value customers.
You will lead cross-functional programs across Sales, Concierge, Compliance/Risk, and Trading to deliver measurable improvements through in-product fixes, content updates, and proactive support, with a focus on CSAT and
#J-18808-LjbffrVacancy posted 4 days ago
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