Manager, Change Management

About this role The Manager, Change Management, will play a pivotal role in driving change management and enablement activities for critical Sales Technology initiatives at Gartner. This role focuses on translating Sales Technology enhancements into clear, actionable guidance that drives awareness, understanding, and adoption across the Sales organization. In this role, you will support the successful adoption of Gartner’s core Sales Technology and AI tools across the Sales team. Success requires strong collaboration with cross‑functional stakeholders, effective verbal and written communication, and a thoughtful approach to measuring impact. What you’ll do Build and maintain engaging collateral that supplements Gartner’s monthly Sales Technology releases to clearly convey key messages and drive adoption. Lead enablement for third‑party prospecting tools, including LinkedIn Sales Navigator, ZoomInfo, Lusha, and Sales Loft. Communicate key updates or changes that resonate with Sales reps and senior leadership, tailoring messaging by audience as needed. Track and analyze the effectiveness of initiatives by partnering closely with Product Owners and vendors to measure success. Contribute to enhanced tool adoption by developing targeted content, leading small‑scale trainings, and partnering to build in‑app guidance where possible. Facilitate Sales Technology training sessions that drive desired seller outcomes. Build strong partnerships and collaborate across multiple cross‑functional business teams to ensure stakeholders understand all current and upcoming change impacts. What you’ll need Bachelor’s degree required. 2–3+ years of experience in Sales Operations, Communications, Sales, or Sales Technology roles with demonstrated success. Exceptional written and verbal communication skills; the ability to articulate messages to diverse audiences—from front‑line Sales reps to senior leadership—is necessary. Comfortable facilitating engaging discussions or training sessions to audiences of any seniority, including senior Sales leadership. Proven ability to quickly learn and master new technologies, including emerging AI tools. Experience with Salesforce and a working knowledge of third‑party prospecting tools preferred. Strong attention to detail. Comfortable using and manipulating data or trends to gauge an initiative’s success. Technical proficiency in Excel (pivot tables, filtering, and basic formulas), PowerPoint, and SharePoint. Demonstrated ability to work in a fast‑paced, highly collaborative, and evolving Sales Technology environment. Self‑starter with a team mindset; highly motivated to work independently and collaboratively to ultimately build exceptional relationships across the business. Creativity in manipulating AI to drive value within your workflow is a plus. What you will get Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401(k) matching, and more. Collaborative, team‑oriented culture that embraces diversity. Professional development and unlimited growth opportunities. Salary range: $86,000 – $118,000 USD (base salary may vary based on education, training, experience, professional achievement, business need, and location). Eligible employees may participate in an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. Additional benefits include a generous PTO program, a 401(k) match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. Equal Opportunity Statement The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at View phone number on click.appcast.io or by sending an email to the HR department. #J-18808-Ljbffr Gartner