A/V Technician

Join Our Family

At Crutchfield, our innovative company culture is centered around helping our employees succeed while delivering best-in-class service to our customers. We're looking for an experienced A/V Technician to join our Charlottesville Retail Store. If you haven't heard of us, we're a unique blend of things: an acclaimed, national online retailer, a family-owned business that's Virginia-based, and a community-oriented group of consumer electronics enthusiasts. In short, we sell fun stuff and love doing it! For the 4th year in a row, we've been recently named as one of the Best Places to Work by Virginia Business Magazine and Best Companies Group.

Read on if you're a natural at helping people and value a healthy, supportive work environment…

Who You Are

Friendly. Curious. Passionate about electronics. Great with tools. Ready to go the extra mile. As an A/V Technician, you will be responsible for installing and configuring audio visual equipment in homes and commercial settings. Your technical expertise will play a pivotal role in ensuring that our clients enjoy a seamless and immersive audiovisual experience.

Key Responsibilities

• Install and configure audiovisual equipment, including but not limited to, televisions, projectors, sound systems, and smart home automation systems.
• Perform cable management, routing, and concealment for a clean and professional appearance.
• Troubleshoot and resolve technical issues with A/V systems.
• Collaborate with clients to understand their specific installation needs and provide personalized solutions.
• Train clients on the proper use and maintenance of their audiovisual systems.
• Stay current with industry trends and emerging technologies.

Qualifications

Professional experience installing home A/V products

Eagerness to build technical knowledge and a willingness to put in the effort to develop new skills

Strong communication, interpersonal and customer service skills

Ability to follow instructions clearly and work well as part of a team

Ability to identify problems and find ways to resolve challenges

Ability to use computer and necessary software

Ability to use hand tools

Ability to lift up to 75lbs

Valid Driver's license with an acceptable driving record

CEDIA, AVIXA, Control 4 and Crestron certifications are a plus.

Schedule

Hours are generally Monday-Friday 8:30AM-5:00PM. Occasional overtime and weekend work is required.

Salary and Advancement

We offer a structured career path with opportunities to progress from Installer Level 1 through Installer Level 3, with additional advancement opportunities to a Residential System Technician role. As installers gain experience, strengthen their skills, and demonstrate their capabilities, they have opportunities to advance through each level of the career path. Starting level and pay are based on prior installation experience, skills, and qualifications, with compensation ranging from $18.00 to $23.75 per hour plus monthly incentives.

In addition to hourly wages, installers participate in a monthly incentive program and earn a portion of the labor dollars generated from the installs they perform. This performance-based compensation rewards productivity and quality workmanship. Experienced installers typically earn $39,000 to $50,000 per year, with uncapped incentives that allow top performers to exceed $50,000 annually.

Benefits

This full-time position comes with a comprehensive benefit package including two health insurance plans to choose from along with dental and vision insurance plan options. We also offer a competitive wellness program, tuition reimbursement, 401K retirement plan, and discounts on the fun stuff we sell. Want pet insurance for your pup? We offer that as an option.

All full-time employees are also offered: short-term disability insurance and long-term disability insurance options, employer-paid life insurance, and voluntary life insurance options including those for spouse and children. FSA and HSA options are also available. Ask us about these benefits in your interview - we're glad to provide details!

Crutchfield is an equal opportunity employer, and we welcome applications from all suitably qualified persons regardless of their race, color, sex, sexual orientation, gender identity, national origin, ethnic origin, religion/belief, disability, veteran status or age.

For any questions or inquiries about this position, please contact our recruiting team at View phone number on click.appcast.io