Admissions Advisor (College of Nursing)

Domestic Admissions Advisor - Nursing

At Westcliff, we are constantly striving to be the best while valuing each of our team members as human beings and succeeding together! Westcliff is a leader in innovative global education. We are respected for our transformative, technologically advanced programs and initiatives with a focus on excellence, social responsibility, and diversity. By joining the Westcliff team, you'll be playing a significant role in our growth, having an opportunity to put your personal touch on Westcliff's progress as we grow and succeed together!

Under the direction of the Senior Director of Admissions the Domestic Admissions Advisor - Nursing is responsible for nurturing and enrolling a diverse and high-achieving student population while meeting goals and deadline with a high degree of professionalism. The Admissions Advisor is responsible for proactively managing their inquiry and applicant pipeline; processing applications, and identifying and developing new recruitment and process improvement opportunities.

Duties and Responsibilities

• Identify, contact, and maintain relationships with prospective students throughout the inquiry, application, and enrollment phases
• Complete a high volume of outbound inquiries and applicant calls, while also promptly responding to incoming emails with a strong focus on customer service
• Advise prospective applicants on the various stages of the admissions process and create urgency regarding deadlines and application requirements
• Review and process applications while working closely with other university departments to ensure applications are handled accurately and in a timely manner
• Schedule and host recruitment events, including campus tours, information sessions, individual consultations, and admissions interviews, to determine a prospective student's interests and goals
• Enter and compile admissions data into the CRM system, including daily activities and even information. Generate reports as needed
• Adhere to all university and regulatory rules and requirements
• Able to work with people from a variety of diverse social and economic backgrounds
• Other duties as assigned

Knowledge, Skills, and Abilities Required

• Dynamic person with successful sales or customer service experience who can nurture and guide prospective students and applicants.
• Experience exceeding quotas, striving for results in a metric-driven environment
• Combine effective closing skills and a goal-oriented drive with a supportive, student-focused approach
• Ability to take ownership of the inquiry and application funnel: Strong follow-up, organization, exceptional time management, and problem-solving skills
• Adaptable and agile, with an ability to manage multiple responsibilities simultaneously.
• Outstanding communication skills and ability to influence others internally and externally
• Solution-oriented, with the ability to connect student needs with University offerings
• Data processing, reporting skills, and confidentiality. Computer skills and experience in Microsoft Office and Google Suite preferred
• Self-motivated and compassionate
• Ability to make independent decisions and manage multiple projects and work well in a team environment
• Knowledge of and commitment to regulatory and college enrollment policies, standards, and procedures
• Thrives in a fast-paced environment

Education and Experience

• Bachelor's degree required
• 5+ years of customer service, sales, marketing, or recruiting
• 3-5 years of Admissions experience with nursing programs.

Westcliff University is an Equal Opportunity Employer