Patient Service Representative

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Full-time Patient Service Representative/Tech Aid

Schedule: 10am-7pm with 1 hour lunch break (from 10am-5pm will be assisting techs with patients and from 5pm-7pm will be Closing PSR at front desk)

American Health Imaging Mount Pleasant: 1172 US Highway 41 Suite 103, Mt. Pleasant, SC, 29466

Lumexa Imaging partner American Health Imaging has an entry-level Patient Service Representative role open in Mount Pleasant, South Carolina. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!


Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking Patients In / Out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records
• Assist technologists during contrast administration and patient care
• Prepare patients for imaging procedures
• Escort patients and provide pre-exam instructions
• Help patients on and off the imaging table
• Prepare exam rooms between patients
• Keep patient flow moving to help technologists stay on schedule
• Monitor schedules and communicate changes with the imaging team
• Provide excellent customer service throughout the patient experience
• Support front desk operations as needed

What We're Looking For

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge
• Ability to work in a fast-paced clinical environment
• Excellent communication and customer service skills
• Team-oriented with a positive attitude

Benefits (Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed below.)

• Monthly Bonus Opportunity
• Medical, Dental, Vision, Life Insurance & Pharmacy Plans (with Benefits effective first day of the month following your hire date!)
• 401(k) with employer contribution
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.


Lumexa Imaging is an equal opportunity employer.