Senior Director, Remote Customer Service & Vendor Ops
Fidium
Mosca, CO
- Remote job
Fidium Fiber is seeking a strategic Sr. Director of Customer Service to lead third‑party vendor operations and tier 2 support, reporting to the Sr. VP of Customer Operations. Drive quality, KPIs, and customer satisfaction across global vendor partnerships. You will collaborate with onshore care and customer experience teams to deliver exceptional service outcomes while steering continuous improvement and budget management in a hybrid work environment. #J-18808-Ljbffr Fidium
Vacancy posted 2 days ago
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