Human Resource Business Partner

Human Resources Business Partner

This position reports to the Director of Operations and is exempt under FLSA status. The role is part of Flynn Group LP, the largest franchise operator in the world, operating over 2,600 restaurants and fitness clubs across various brands including Applebee's, Arby's, Taco Bell, Panera, Pizza Hut, Wendy's, and Planet Fitness. Flynn Group LP generates $4.6 billion in sales and employs more than 75,000 people. More information is available at

Flynn Group | Pizza Hut operates over 940 Pizza Hut restaurants in 27 states, with annualized sales of over $940M and over 16,500 employees. It is the largest franchisee in the Pizza Hut system and part of Flynn Group, the third largest operator of restaurants in the United States.

Flynn Pizza Hut offers same day pay, flexible schedules, free meals, growth and development opportunities, and other benefits, perks, and discounts.

Position Responsibilities:

• General knowledge of human resources administration and management techniques.
• Knowledge of various organizations/brands and basic operations.
• Develop long-term plans and programs, evaluate work accomplishments, and build relationships.
• Adapt practices to special requirements and maintain effective relationships.
• Effectively present facts and recommendations in oral and written form.

Engagement:

• Promote a recognition culture.
• Ensure consistent execution of engagement initiatives.
• Ensure effective communication processes within the market.

Staffing:

• Internal bench planning and monthly review of training progress and staffing needs.
• Panel selection process for shift leaders and above.
• Candidate sourcing, selection, and training management team on tools and resources.
• Recruiting support.

Learning and Development:

• New internal and external RGM support.
• Training audits and monitoring execution of training process.
• Certified Training unit/Restaurant Training Manager certifications.

Performance Management:

• Partner in leadership review process with Director of Operations.
• Individual development plans and follow-up.
• One on one coaching for performance.

Employee Relations:

• Track and respond to all employee relations concerns.
• Partner with area directors to manage investigation process.
• Ensure compliance with employment law.
• Liaison between support centers and the field.

Skills and Requirements:

• Minimum five (5) years of multi-store and multi-state generalist experience in human resources.
• Bachelor's degree in Human Resources Management, Business, Psychology, or Education, preferred.
• Excellent writing and communications skills.
• Strong working knowledge of MS Office software, including Excel, Access, Word, and PowerPoint.
• Ability to travel up to 50% locally and some overnight required.
• Multi-brand and multi-state experience in a restaurant or retail environment.
• SHRM/HRCI Certified Professional (PHR), preferred.
• Experience in a fast-paced, growing workplace.
• Strong understanding of Human Resources principles, with experience handling complex and sensitive associate matters.
• Mastery level of behavioral interviewing and adherence to federal/state labor laws associated with recruitment and selection.
• Experience with applicant tracking systems, maximizing its functionality, and implementation. Experience developing and leading onboarding programs.
• Dynamic personality, enthusiastic, and creative professional who thrives under pressure and can perform multiple functions.
• Self-motivation with the ability to manage deadlines.

The employee is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The employee should notify Flynn Pizza Hut of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the employee in this position may be required to perform other duties to meet business needs. Flynn Pizza Hut reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the employee or Flynn Pizza Hut may terminate employment at any time.

We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.