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HR Business Partner

Rocket Pest Control

Job Summary

The Human Resources Business Partner (HRBP) serves as a strategic and hands-on partner to managers and employees, supporting day-to-day HR needs across the employee lifecycle. This role is responsible for guiding field and corporate teams through core HR programs-including employee relations, performance management, talent development, onboarding, benefits, and compliance. The HRBP plays a key role in fostering a positive, engaging, and high-performing work environment while ensuring alignment with company policies and values.


Essential Functions, Duties, and Responsibilities

Tasks may include, but are not limited to, the following:

• Serve as the first-line HR partner to general/branch managers and employees, building trusted relationships and providing responsive support on HR matters.

• Support the full employee lifecycle including onboarding, performance management, career development, and offboarding processes.

• Partner with managers to implement consistent performance standards, including coaching, feedback, performance reviews, progressive discipline, and performance improvement plans.

• Lead or support employee relations investigations, ensuring timely documentation, resolution, and follow-up.

• Provide guidance on compliance matters, employment laws, workplace safety, and diversity & inclusion initiatives.

• Support the rollout and execution of HR programs and annual cycles (open enrollment, wellness events, merit planning, engagement initiatives, etc.).

• Partner with the HR leadership team on post-acquisition integration efforts, serving as an HR presence in the field when needed.

• Maintain accurate employee data and records within the HRIS (UKG Pro preferred); assist with system training and process improvements.

• Analyze HR data to identify trends and recommend practical solutions to improve retention, engagement, and organizational effectiveness.

• Serve as a cultural ambassador, reinforcing company values and supporting a collaborative, inclusive work environment.

• Travel up to 10% to provide onsite support for field locations, investigations, acquisitions, or company meetings.

• Perform other HR-related duties and special projects as assigned.

Qualifications: Education, Experience, and Skills

Required:

• Bachelor's degree in Human Resources, Business Administration/Management, Psychology, or related field (or equivalent work experience).

• 5-8 years of progressive HR experience, preferably in multi-state and/or multi-entity environments.

• Experience supporting field-based teams and partnering directly with frontline managers.

• Exposure to post-acquisition HR integration preferred.

• Ability to thrive in a fast-paced, dynamic environment.

• Ability to interface at various levels within the organization and strong presentation skills.

• Excellent communication, interpersonal and conflict resolution skills.

• Excellent time management, organizational skills, and attention to detail.

• Proven ability to lead teams (in person and virtually), with strong collaboration and leadership skills.

• Ability to direct compliance activities for multi-state employment related laws and regulations.

• Strong HRIS systems knowledge, UKG Pro ideal.

• Advanced Excel skills (lookups, pivot tables, formulas) a plus.

Associated Knowledge, Skills, and Abilities

• Strong understanding of HR best practices and employment laws.

• Ability to build trust and credibility at all levels of the organization.

• Strong interpersonal, communication, and conflict resolution skills.

• Excellent organizational skills, attention to detail, and ability to manage multiple priorities.

• Positive, team-oriented mindset with a strong sense of accountability and discretion.

License/Certification

Preferred PHR, SHRM-CP, or similar HR certification

Working Environment

Work is performed in a typical interior office setting with moderate noise levels in addition to managing multiple projects at one time that may be interrupted frequently to meet the needs and request of employees, customers, and management or VP-level or higher.

Working Conditions/Physical Requirements

Physical activities include using fingers to type, etc., talking, and hearing in a sedentary work environment. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or fabrication parts at distances close to the eyes.

Equipment or Machines Routinely Used in This Position

Required to use keyboard, mouse, and other electronic accessories in addition to monitors, computers, laptops, mobile devices, tablets, presentation remotes, televisions, printers, scanners, multi-line phone, headset, or Bluetooth related devices.

Review Procedures

A regular review and evaluation of the employee's work performance will be conducted.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 5 days ago
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