Customer Service Representative

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Customer Service Representative / Desktop Publishing to join our team in College Station, TX!

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.


Department: Customer Service Production
Reports To: Store Manager
FLSA Status: Part Time / Hourly

Purpose

This position is responsible for assisting customers and helping produce orders.

Responsibilities include, but are not limited to the following:

Copy Corner, a UBEO company, is looking for part-time team members who are searching for a great place to work while going to school. We need customer-focused, high energy, self-starting individuals who want to learn and be part of something bigger. We offer consistent scheduling around your school commitments, making it easier to plan your semester.


Supervision

Supervised

Contacts

Internal: Exempt, Non-Exempt
External: Current Customers, Vendors

Job Related Dimensions

• Strong attention to detail
• Strong problem-solving skills
• Excellent communication skills - both verbal and written
• Ability to provide customer service for internal and external customers and must be able to work within a team atmosphere
• General knowledge of MS Office products (Excel, Word, MS Outlook)
• Must have general computer skills, 10-key typing skills, E-Automate experience preferred.

Qualifications

• HS Diploma or GED

Physical Demands & Work Environment

• Ability to sit at desk for prolonged periods of time.
• Ability to talk on the phone and work with various computer tools and applications.
• Ability to type and compose written communication in various forms.
• Ability to lift 20+lbs on occasion.

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

• Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.