Oracle service cloud CRM/Oracle Service Cloud Consultant.

Oracle Service Cloud CRM/Oracle Service Cloud Consultant Location: San Jose, CA Duration: 12 Contract Skills and Experience: Hands on development Understanding of how business works Knowledge of how CRM can support business 6+ years' experience in software 1+ year of BUi extensions using BUi extensibility framework Strong experience in integrating CRM solution with third party apps (inbound and outbound) Own development responsibility Experience in service cloud areas like Oracle Service Cloud, app overview, custom script, custom process model CPM, customer portal configuration, navigation panes, ribbons, explorers and help, initial setup, navigation sets profiles, permissions and queue, staff accounts/groups and pwds, customizable menus and values, Oracle Service Cloud core functionalities/business rules/functions, displaying and editing records, workplace rules and triggers, dynamics adjust display and values, custom objects and relationships/packages and deployment, creating and monitoring answers and knowledge base, SLA/response times and holidays Technical Skills: Strong coding skills in dotnet or php or java or bootstrap technologies People familiar with Angular JS will be preferred Having experience in the below skills preferred BUi extensibility framework/add-ins Dot net for classic agents console/javascript for BUi Custom scripts and processes (event handler) Customer portal development Experience integrating with REST APIs Preferred: Hands-on in design, test plans, change management, technical specification and user guide documents Develop trusted relationship with key stakeholders Agile development experience InterSources