Mailroom Clerk

JLL empowers you to shape a brighter way .


Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.


What this job involves:

The Mailroom Clerk is responsible for supporting the mailroom and receiving dock within an assigned portfolio of buildings for client Account. The role is onsite Client facing and the Mailroom clerk must be able to exhibit exceptional customer service and communication skills.


Various duties include Receive and sort incoming mail and packages to be distributed to various departments, Dispatch outgoing mail and packages (USPS, UPS, FedEx), Prepare bulk mail reports, Order office supplies, Maintain client's company store (Inventory, Front-face products, and Reordering stock supplies), and reports to the JLL Facility Manager.

Responsibilities:

Mail Services

• Sort incoming mail according to destination and type
• Process outgoing mail: fold, post, and seal envelopes
• Prepare packages and create shipment labels
• Collect, receive and distribute mail using automated tracking systems
• Manage and maintain copier printer stock (Toner, paper, usage data)
• Track, trace, and resolve mail problems with carriers
• Organize and maintain a clean mailroom

Store Management

• Process incoming shipments:
  • Confirm receipt and inventory against BOL/invoice
  • Send copies to appropriate personnel
  • Stock items according to guidelines
• Monitor shelf life/freshness:
  • Maintain fresh products on display
  • Check expiration dates and rotate inventory
  • Identify items approaching expiration for discounting
• Restock shelves using FIFO inventory method
• Report damaged or expired products to management
• Ensure proper product placement (e.g., pet products separated from food)

General Duties

• Maintain office and cleaning supply inventory
• Work collaboratively within the facility management team
• Anticipate and respond to client needs and concerns
• Identify potential risks and escalate as needed
• Ability to stand and walk for prolonged periods.
• Ability to regularly lift, move and/or carry up to 10 pounds; Frequently lift, move and/or carry up to 25 pounds; occasionally lift, move and/or carry up to 50 pounds.

Education/Experience/Certifications:

• High school diploma/GED
• At least two years related experience
• Valid driver's license and reliable transportation
• Ability to read, write and comprehend instructions
• Proficiency in Microsoft Office (Word, Outlook, Excel, Teams)
• Strong customer service and interpersonal skills
• Problem-solving abilities and sound decision-making

What you can expect from us:

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today!

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

45,000.00 - 52,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.