Instructional Technology Specialist

Instructional Technology Specialist Job Summary: The Instructional Technology Specialist is an integral part of the Academic team, ensuring that our schools are empowered to successfully implement instructional technology. The starting salary range for this role is $86,280-$93,782. The position is full‑time with occasional flexibility, based at HDQ, with an anticipated start date of August 15. About KIPP DC For 25 years, KIPP DC has partnered with students, families, and the community to create joyful, academically excellent schools across the nation’s capital. Today, our network of 22 schools educates more than 7,500 students in grades PreK3-12, supported by 1,500 dedicated teachers, leaders, and staff. Our work is grounded in five pillars—Academic Excellence, Joy & Sense of Belonging, Highly Effective Teachers and Leaders, Safe, Structured, and Nurturing Learning Environments, and Commitment to College Readiness—to ensure every student is equipped with the knowledge, skills, and confidence to pursue success in college, careers, and beyond. About the Role The Instructional Technology Specialist will work independently and collaboratively to develop training and resources for instructional technology programs in our portfolio, deliver live and asynchronous trainings, and support schools in implementing personalized learning programs, assessment platform support, and our educator growth platform. Location and Type of Work Occasional flexibility (4 days per week onsite) As a headquarters team that is focused on being responsive to our schools and meeting the needs of our students and families, this position will regularly provide on‑site support to school teams, partner with other headquarters teams, and work in multiple locations. It requires being onsite 4 days per week. Responsibilities Training Development and Facilitation (50% of time) Develop and facilitate training strategy throughout the year, taking ownership of the training cycle for selected instructional technology platforms Collaborate with outside vendors to craft top‑tier training for all products Proactively identify training needs and updates required due to product UI changes; ensure all trainings are kept current Lead the integration of instructional technology products through 1‑on‑1 meetings, group meetings, office hours, in‑classroom coaching, and trainings Lead teachers, leaders, and coaches to deeply understand the opportunities products provide, data available from products that can inform instruction, and best practices Support large scale adoption of new products across the organization Coordinate with all relevant teams, monitor progress, and support implementation Personalized Learning Cohort Management (P3) (20% of time) Lead the pilot programs for innovative instructional technology opportunities (P3) Support efficacy data studies to determine if the product is impactful and should be adopted Resource Development (10% of time) Create, update, curate, manage, and share 1‑pagers, screencasts, videos, GIFs, graphic organizers, etc. for teachers, leaders, and coaches for products in the PLP Proactively seek out needs in product implementations and provide resources to prevent problems and address needs Reactively create additional resources based on incoming requests, repeated questions, and Zendesk tickets Instructional Technology Resource Center (10% of time) Strategically manage existing internal website, Instructional Technology Resource Center (ITRC), as a dynamic knowledge hub throughout the year, including maintaining the ITRC with up‑to‑date resources for all programs Establish the ITRC as the go‑to resource for teachers, leaders, and coaches seeking information or resources for any program within the PLP Facilitate connections between ITRC and Central Resource Center (CRC), as well as develop exclusive resources for the CRC Ensure an intuitive and user‑friendly interface for the ITRC (UI/UX design) Design and publish recorded webinars and other training resources for asynchronous, 24/7 accessibility to all users Troubleshooting (10% of time) Serve as level 1 tech support for all products in the portfolio and as point of contact for all teachers and staff (approximately 1,200 end users) via Zendesk tickets, emails, Slack messages, and calls Support other teams, including data analysts and student support, in resolving issues with their products and developing resources to support their end users Work with end users, schools, and vendors to solve problems, update integrations, request needed features, and beta test improvements Proactively improve macros and tools in Zendesk in response to qualitative and quantitative data Requirements & Preferences Required Qualifications Bachelor’s degree required A minimum of 5 years of experience in K12 education required (instructional or technology roles preferred), including at least 3 years of classroom teaching experience with a track record of successful use of blended learning programs and tools and strong student achievement Passion for data, technology, and blended learning, with experience teaching with technology and supporting or managing these programs in an educational institution Outstanding attention to detail and proactive iteration mindset Enthusiasm for working in schools Preferred Qualifications Advanced degree 2+ years of instructional coaching or district administration roles Successful project management experience in previous positions required, use of project/work management tools Experience with some of the following ed tech: Content programs including Accelerated Reader, i‑Ready, Lexia, ST Math, and Waterford; Tools including Canvas, Google Workspace for Education, Hapara, Nearpod, and Torsh; Devices including Chromebooks, iPads, and MacBooks; Back‑end tools including Clever, Google Sites, and Zendesk; Certifications including project management, ISTE Certification for Educators, Google Certified Educators, etc. Physical Requirements Ability to lift 10 pounds Ability to stand frequently Ability to travel across KIPP DC schools Prolonged periods of sedentary work Demonstrated Excellence in the Following Areas Commitment to Students and Schools: Demonstrates commitment to education reform, believing in every child’s potential for success and prioritizing students, schools, and the essential role of families Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of team and organization Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes Communications and Influence: Demonstrates adept communication skills and influence to advance work by adjusting content and style Teamwork: Contributes to a supportive team culture, fostering diverse work styles and maintaining a high performance standard Trust and Collaboration: Establishes and nurtures effective relationships with a diverse set of stakeholders to support the best outcomes for our work Cultural Humility: Advances KIPP DC’s commitment to anti‑racism by creating a diverse, equitable, and inclusive environment for all stakeholders Continuous Learning: Commits to continuous learning through feedback, self‑reflection, humility, and action Benefits & Compensation The anticipated starting salary range for this position is $86,280-$93,782. KIPP DC offers a robust benefits package including medical, dental, and vision insurances; various voluntary benefits; and employer‑paid benefits such as short‑term disability, long‑term disability, life insurance, and a membership to One Medical. KIPP DC also offers a 403(b) retirement account with a 3% employer contribution and a 3% match with vesting after three years. Equal Employment Opportunity Employer KIPP DC Public Schools does not discriminate against, or tolerate discrimination against, employees or applicants for employment on any legally‑recognized basis or protected class including, but not limited to, actual or perceived race, color, national origin, immigration status (except as necessary to comply with federal, DC, state, or local law), religion, sex (including pregnancy, childbirth, lactation and related medical conditions), age, physical or mental disability, medical condition, sexual orientation, gender (including gender identity or expression), marital status (including domestic partnership status), genetic information, political affiliation, pregnancy, family responsibilities, personal appearance, veteran status, uniform service member status, status of being unemployed, status of victim or survivor of domestic violence, sexual offense or stalking, matriculation or any other protected class under federal, state, DC, or local law. #J-18808-Ljbffr