Administration Assistant

Job Description

Job Description

Administrative Assistant (Temporary / Temp-to-Hire)

Location: Chester, MD
Job Type: Temporary (Potential Temp-to-Hire)
Start Date: August 10, 2026
Schedule: Monday, Wednesday, Friday | 9:00 AM – 5:00 PM
Dress Code: Business Casual
Parking: Free onsite parking available

Position Overview

We are seeking a highly organized and customer-focused Administrative Assistant to support the daily operations of a residential community management office. This role requires strong administrative, communication, and organizational skills while providing exceptional service to residents, vendors, and internal team members.

The ideal candidate is detail-oriented, able to manage multiple priorities, and thrives in a fast-paced office environment.

Qualifications

• Minimum of 3 years of administrative or related office experience
• Excellent organizational and time management skills
• Strong written and verbal communication abilities
• Proficiency in Microsoft Office and general computer applications
• Strong data entry and recordkeeping skills
• Excellent customer service and interpersonal skills
• Ability to multitask, prioritize, and work independently
• Experience in property management, community associations, or customer service is a plus

Key Responsibilities

Administrative Support

• Greet residents, visitors, and vendors in a professional and friendly manner.
• Answer and direct incoming phone calls while maintaining accurate call records.
• Respond to resident inquiries or direct requests to the appropriate team member.
• Prepare correspondence, mailings, reports, and other administrative documents.
• Assist with preparing meeting agendas, board packets, management reports, and related materials.
• Schedule and organize office files, records, and documentation.
• Maintain office supply inventory and coordinate supply orders.
• Assist with homeowner onboarding, including updating records and account information.

Work Order & Resident Services

• Enter, track, and monitor maintenance work orders.
• Coordinate with maintenance staff and vendors regarding work requests.
• Update work order records and ensure documentation is completed before closing requests.
• Maintain accurate records of resident communications and service requests.
• Assist with community communications, newsletters, and resident notifications.

Accounting & Records

• Receive, date-stamp, and process incoming invoices.
• Organize financial documentation and maintain accurate filing systems.
• Verify invoice documentation and maintain payment records.
• Assist with maintaining homeowner files, correspondence, and community records.

Customer Service

• Deliver exceptional customer service to homeowners, contractors, vendors, and visitors.
• Maintain professional communication with residents and internal staff.
• Support community operations through timely follow-up and accurate recordkeeping.

Physical Requirements

• Ability to sit, stand, walk, bend, and lift up to 25 pounds as needed.
• Ability to use computers, keyboards, phones, and other office equipment throughout the workday.
• Ability to work indoors with occasional outdoor responsibilities.
• Must be able to manage multiple assignments, changing priorities, and frequent interruptions while maintaining accuracy and professionalism.
• Availability to work occasional evenings, weekends, or holidays if business needs require.

What We Offer

• Business casual work environment
• Free onsite parking
• Opportunity to gain valuable administrative and community management experience
• Potential for long-term employment based on performance

If you are an organized, detail-oriented professional who enjoys providing outstanding customer service and supporting a dynamic office environment, we encourage you to apply today.

Company Description