Billing Associate

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence. Position Summary The Billing Associateis responsible fortimelyandaccuratefront-end billing execution for assigned accounts, including claimintake and scrubbing, coordination with coding teams, andbillingcharge entry and release. This role focuses on accuracy, timeliness, and adherence toestablishedprocesses. As the front end of operations, the Billing Associate serves as the first line of defense in ensuring claims are complete andaccurate, setting clients up for success by driving claim processing, payer response, and reimbursement outcomes. Key Responsibilities AccountSetup Ensure claims are complete and required documentation is validated prior to requesting coding Route claims to coding teams, ensuring coding is completed in a timely manner Release charges upon completion of coding and validation steps Conduct billing setup, including billing rule configuration and workflow alignment for newly onboarded accounts AccountMaintenance Maintain accurate billing rules and account details within internal systems Ensure that the claim intake, demographics, coding, and charge release processes are running smoothly for all assigned accounts Adhere to defined workflows, timelines, and quality standards Resolve standard internal billing questions from support teams and flag issues requiring further review to the BillingSupportTeam Manager Communicate with clients regarding missing information and basic processing is sues Monitor claims billed to evaluate consistent volume Evaluate account instructions, and claim-level issues for assigned accounts to ensure consistency and clarity Performance Metrics GAP cases captured and properly billed All claims released within 2 weeks of being received. 98% accuracy rate on billing output Escalations resolved within 3-5 days SLA adherence across assigned accounts Experience & Requirements High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred 0-2 years of experience in physician collections, A/R follow-up, and denial management Proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferred Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment Strong communication and interpersonal skills Additional Qualifications In-depth knowledge of HIPAA regulations and healthcare privacy laws; maintains strict compliance at all times. Exceptional attention to detail and organizational skills. Ability to work independently while contributing to a team-oriented environment Demonstrated problem-solving skills with a proactive and solution-driven approach Pay Range $50,000 - $70,000 USD Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. #J-18808-Ljbffr