Manager of Performance Management

ABOUT THE ROLE

The Performance Management Manager (Performance Engagement Process) is responsible for leading the coordination, implementation, and ongoing enhancement of the KIPP Texas Performance Engagement Process (PEP) for staff members in schools and SSP teams. This position oversees the annual PEP cycle, including the development of implementation timelines, communication plans, and progress monitoring systems. The Manager also manages operational workflows and resources designed to facilitate effective performance management practices throughout the organization. To enhance organizational performance and leadership effectiveness, the Manager ensures that both employees and managers have access to the guidance, tools, and support necessary for productive goal‑setting, development planning, evaluations, and performance discussions. Additionally, the role focuses on the continuous refinement of PEP infrastructure, including forms, rating systems, and resource materials, to promote consistency, usability, and alignment with KIPP Texas’ organizational goals.

ROLE RESPONSIBILITIES

Performance Engagement Process (PEP) Management Lead implementation and coordination of KTXs Performance Engagement Process (PEP) for both school‑based and School Support Partner (SSP) employees. Manage and support the full lifecycle of annual PEP schedules, project roadmaps, key deliverables, and calendars. Manage the Beginning, Middle, and End‑of‑Year PEP cycles, ensuring all various phases of execution and requirements are met. Provide leaders and employees with clear expectations, training, and tools necessary for successful PEP participation and completion. Codify, maintain, and continuously refine and update tools and documentation related to the PEP to drive process improvement. Coordinate communication cascades related to PEP schedules, process updates, and implementation resources. Facilitate PEP training sessions, office hours, and review meetings connected to PEP execution. Manager and Employee PEP Support Strengthen organizational understanding and adoption of performance management practices across KIPP Texas. Create and maintain manager and employee‑facing tools and resources that support performance conversations, goal‑setting, feedback, development planning, and the PEP evaluation process. Support leaders in navigating performance management questions, implementation concerns, ratings assignments, and overall PEP execution. Gather stakeholder feedback and identify opportunities to improve implementation effectiveness, experience, and organizational alignment. Collaborate cross‑functionally to facilitate the delivery of performance management goals and maintain organizational readiness throughout implementation phases. Systems Management, Reporting, and Progress Monitoring Support reporting and analysis related to PEP participation trends. Manage PEP progress monitoring systems, including trackers, completion reports, process benchmarks, and collaborative tools. Conduct reporting on completion rates and analyze participation trends to support implementation. Detect potential risks and gaps, then develop and deploy solutions to enhance system usability and overall completion levels. Coordinate with system administration partners to ensure accurate platform setup, workflows, assignments, functionality, and operational documentation. Support reporting and analysis related to PEP participation, implementation, and completion trends.

QUALIFICATIONS

Bachelor’s Degree required. 3+ years of experience managing performance management programs, organizational processes, talent systems, or employee engagement initiatives. Experience supporting manager effectiveness, employee performance systems, or organizational implementation work preferred. Experience in education, nonprofit, or multi‑site organizations preferred.

COMPETENCY AND SKILLS

Strong project management and organizational skills. Strong operational execution and follow‑through. Strong attention to detail and ability to manage complex systems and timelines. Ability to manage multiple operational workstreams simultaneously. Strong written communication and stakeholder coordination skills. Ability to analyze implementation trends and identify operational risks or gaps. Ability to build and maintain operational systems, trackers, and implementation tools. Strong collaboration skills and ability to work across multiple stakeholder groups. Proficiency with Google Workspace, Excel/Sheets, and performance management systems.

WHAT WE BRING TO THE TABLE

Comprehensive medical, dental, and vision plans with coverage options for employees and their families. Competitive vacation and flexible paid time off (PTO) policies. Paid family leave. Flexible spending account or high‑yield HSA. Employee assistance programs. KIPP also offers the following employee‑paid benefits: legal plans, LifeLock identity protection, life insurance, and disability insurance.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The person in this position needs to be able to move about inside and outside the school throughout the workday. The candidate is expected to attend conferences, meetings, and training sessions both virtually and in person within the Region.

ADDITIONAL REQUIREMENTS

Reliable transportation is needed for travel between campuses. Ability to maintain emotional control under stress. Work with frequent interruptions.

WORK ENVIRONMENT

Hybrid work – reports to the central office or schools three days a week.

TRAVEL REQUIREMENTS

Minimal travel: may travel to other school sites or regional offices for professional learning, meetings, and other work‑related activities. EEO KIPP Texas is an Equal Opportunity Employer. KIPP Texas ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability. Any individual needing assistance in making an application for any opening should contact the Talent Team. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job duties. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. #J-18808-Ljbffr KIPP Texas Public Schools