Branch Operations Manager
Quality Talent Group
Branch Operations Manager
Job Type: Full-time, Part-time
Shift: Day Shift
Why join this team?
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life, critical illness, and accident insurance
- Parental and critical caregiving leave
- Discounts and savings programs
- Commuter benefits
- Tuition reimbursement & dependent scholarships
- Adoption reimbursement
Requirements:
- 2+ years assessing customer needs or resolving issues
- 1+ year leadership experience
- Strong customer service and problem-solving skills
- Knowledge of banking laws, regulations, and compliance controls
- Cash handling experience
- Ability to work most Saturdays
- Must meet Loan Originator (LO) regulatory requirements
What you’ll do:
- Lead and supervise teller operations: Ensure timely, compliant, and high-quality teller services.
- Manage team performance: Coach, motivate, and develop staff while supporting talent hiring and development.
- Support customers: Resolve concerns, provide guidance, and build strong customer relationships.
- Oversee branch operations: Manage schedules, daily teller operations, and allocation of resources.
- Ensure compliance: Apply regulations, policies, risk management, and escalation procedures effectively.
Vacancy posted 19 days ago
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