IAM Business Analyst

A DAY IN THE LIFE
• Collaborate with stakeholders to identify and document PAM control capability requirements.
• Gather functional and technical requirements to implement PAM program goals.
• Analyze existing access management processes and bring nuances forward to program team for consideration.
• Assist with deployment of new processes and ways of working.
• Monitor and report on PAM metrics, with focus on identifying risk reduction and risk management improvements.
• Collaborate closely with authoritative sources and application teams to understand their roadmaps.
• Build support documentation of new capabilities, processes, features and functionality.
• Develop, maintain, and deliver documentation for end-users.
• Collaborate closely with IAM team and application teams to support and drive PAM enhancements across the Technology portfolio.


QUALIFICATIONS
• Bachelor's degree or equivalent, and 5+ years of related hands-on business analyst experience.
• Experience with Identity and Access Management tools and/or processes preferred.
• Strong requirements management skills including elicitation, scoping, prioritization, and risk/issues management.
• Confident in creating and delivering training and communications to various stakeholders.
• Ability to manage and complete multiple tasks in a fast-paced environment.
• Experience working in a large technology organization.
• Very organized, detail oriented, analytical thinker and problem-solver.
• Collaborative team player with deep understanding of privileged access governance capabilities.
• Excellent spoken and written communication skills - both with internal stakeholders across all levels and external vendors
• Experience working with ServiceNow, Atlassian tools and SharePoint site development and maintenance preferred


MUST HAVES

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.

Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously