Guest Service Agent/Night Auditor
$36 - $37 per hourLUMA Hotel San Francisco
Guest Service Agent/Night Auditor
Wage: Guest Service Agent $36.00/hr - Night Auditor $37.00/hr. Overtime eligible.
WHO WE ARE
LUMA Hotel San Francisco is the next generation lifestyle experience. Our world outlook is modern, aware, dynamic and energized. Our location is the new heart of San Francisco the Mission Bay neighborhood. Oracle Park, Chase Center, tech/biotech and the waterfront are all at our doorstep. Are you our next bolt of energy?
THE ROLE
The Guest Services Agent (3 day shifts)/Night Auditor (2 overnight shifts) provide our guests with excellent service at the front desk from arrival to departure, and respond to guests needs, requests, and complaints.
WHAT YOU'LL DO:
- Warmly welcome, receive, register, and check in/out guests efficiently.
- Answer all guests questions accurately and resolve problems in a timely manner to ensure guest satisfaction.
- Communicate with other hotel departments as needed to maintain a consistently high level of guest satisfaction.
- Balance all department accounts; balance all credit cards to the appropriate PMS system(s)
- Run "end of the day" reports for PMS systems to close out for the day
- Welcome and register guests, and ensure that guests have a seamless registration and departure experience
- Review front desk log at start of shift and record information as needed throughout the shift
- Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
- Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
- Work cooperatively and professionally with co-workers and supervisors.
- Other guest service duties as assigned.
WHAT WE LOOK FOR:
High school graduate. Must have 1-2 years of customer service experience. Previous guest service experience in a full service hotel or similar job experience preferred. Previous computer experience required, previous PMS experience preferred. Individuals with passion for customer service and able to work with others seamlessly. This means having no problem collaborating within a diverse team. Dynamic and working calmly under pressure. Ability to be carrying/lifting up to 25 pounds, frequent kneeling, pushing, pulling, lifting and occasional ascending or descending ladders, stairs and ramps. Flexibility to accommodate varying schedules including weekends and holidays.
PERKS
At LUMA Hotel, we want you to be well and thrive. Our benefits package includes: Vacation, holiday, and sick pay Medical/dental/vision (with opt out option) Life Insurance AD&D 401(k) - 4% Match Discount programs Voluntary Long-Term Disability Voluntary Short-Term Disability Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance Shoes for Crews Commuter Program Meal Stipend
LUMA San Francisco is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
LUMA Hotel San Francisco- ...Guest Service Agent The Hampton by Hilton in Daly City has an immediate position available for a full-time Guest Service Agent whose schedule... ...weekends. If interested candidate would also cross train for Night Audit (11p - 7am). The Guest Service Agent (Agent) is a key...SuggestedFull timeLocal areaImmediate startWorldwideNight shift
Reneson Hotels
Daly City, CA6 days ago $32 per hour
...Coast past. With its exceptional service, charming, iconic style and... .... A Day in the Life The Night Auditor plays a critical role in ensuring... ...a seamless overnight guest experience. As the Manager-On... ...required; previous Front Desk Agent or Night Audit experience preferred...SuggestedHourly payBank staffWork at officeRelocationFlexible hoursNight shiftWeekend work- ...Guest Service Agent Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu...SuggestedLocal areaFlexible hoursShift work
- ...Job Title: Night Auditor Hotel/Department: Front Desk Operations Reports to: Hotel Operations... ...Morning Reports. Check-in/check-out hotel guests courteously and efficiently: process all... ...comply with all departmental policies/service procedures/standards. Maintain complete...SuggestedNight shiftDay shift
VNR MGMT
San Bruno, CA2 days ago $25.13 per hour
...Guest Services Agent Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development,...SuggestedWork at officeLocal areaWorldwideShift workPyramid Global Hospitality
Oakland, CA1 day ago- ...Job Title Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Local areaShift work
Marriott International Inc
San Francisco, CA4 days ago - ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...Daily paidFull timePart timeImmediate startShift work
Hersha Hospitality Management
South San Francisco, CA3 days ago $28.67 per hour
...Transmitting credit card batches Assessment of Guest Ledger for current reporting accuracies... ...a smile Following and delivering 5 Star services' standards, delighting guests by... ...legendary memories with passion Front Desk Agent Responsibilities Checking guests in or out...Hourly payFull timeWork experience placementNight shift$21 per hour
Pyramid Global Hospitality is seeking a Night Auditor at their Residence Inn in Berkeley, CA. The... ...create memorable first impressions for guests. Responsibilities include checking guests in, providing exceptional customer service, and maintaining detailed records. Candidates...Hourly payNight shift$28.67 per hour
Cavallo Point in Sausalito is seeking a Front Desk Agent for a full-time role. This position involves checking guests in or out, booking reservations, and ensuring all financial information accuracy. The ideal candidate will have excellent communication skills, basic accounting...Hourly payFull timeNight shift$35.06 per hour
...Position Summary Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Hourly payFull timeLocal areaShift work$31.56 per hour
...Night Auditor The Night Auditor is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The Night Auditor also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The Night Auditor is...Minimum wageTemporary workSeasonal workWork at officeLocal areaShift workNight shiftWeekend workDay shiftAfternoon shift- ...Join Our Team as a Night Auditor! At Aimbridge Hospitality, we're all about creating unforgettable guest experiences. As a Night Auditor, you'll be the behind-the-scenes hero... ...departments to keep operations smooth and service top-notcheven in the wee hours. Tech-...Daily paidFull timeTemporary workWork at officeNight shiftAfternoon shift
- Highgate, located in San Francisco, is seeking a Lobby Ambassador to provide excellent customer service at the Front Desk. The role requires greeting guests warmly, handling check-ins and checkouts, and answering inquiries about hotel services. Successful candidates will...Flexible hours
$21 - $31 per hour
...Guest Service Agent At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become...Local areaShift work- The Night Auditor is a dual-role position that combines front desk guest service with the hotel's nightly accounting and reporting functions. During the overnight shift, this person is responsible for checking in and checking out guests, handling reservations, responding...Night shift
- A luxury hotel chain is seeking a Night Auditor in San Francisco. This role involves ensuring financial accuracy across hotel operations while providing seamless overnight guest experiences. Responsibilities include auditing daily hotel activities, resolving discrepancies...Night shift
$23.55 per hour
...Ideal applicants will be guest service oriented energetic flexible an willing to undergo a security threat assessment performed by SFO. Competitive salary Starting: $23.55 TIPS - All Team Members participate in the tip pool averaging an additional $3 - $5+ per...Hourly payFlexible hoursBoudin Bakeries
San Francisco, CA4 days ago- ...Sonesta International Hotels Corporation is seeking a Night Auditor for their Emeryville location in California. This... ...income and expenses overnight, delivering consistent service, and acting as the guest service agent. The ideal candidate will have a high school diploma...Part timeNight shift
Sonesta International Hotels
Emeryville, CA2 days ago $300k - $350k
Job Description & Requirements San Francisco Concierge Medicine StartDate: ASAP Pay Rate: $300000.00 - $350000.00 A well-established, respected concierge medicine practice in San Francisco is seeking a qualified family medicine or internal medicine physician...Immediate start$20 per hour
...Join Our Growing Family At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping...Hourly payCasual workFlexible hoursAfternoon shift$17 - $17.5 per hour
...Guest Service Representative The Guest Service Representative (GSR) is the primary point of contact for guests and is responsible for creating an excellent service experience for our customers by representing the brand positively, providing prompt service and quality...Hourly payLocal areaFlexible hoursBoudin Bakeries
Corte Madera, CA6 days ago$21 per hour
...Job Description Job Description The Night Auditor is a dual-role position that combines front desk guest service with the hotel's nightly accounting and reporting functions. During the overnight shift, this person is responsible for checking in and checking out guests...Hourly payShift workNight shift- ...looking for an upbeat and friendly personality to join our team. Responsibilities Provide receptionist duties with strong customer service in a fast-paced environment. Confidently handle difficult situations while maintaining clear communication with clients and stylists...Full timePart time
San Francisco Institute of Esthetics and Cosmetology
San Francisco, CA4 days ago $37.6 per hour
**Additional Information** **Job Number** 26067357 **Job Category** Rooms & Guest Services Operations **Location** 515 Mason St, San Francisco, California, United States, 94102 VIEW ON MAP ( **Schedule** Full Time **Located Remotely?** N **Position Type*...Hourly payFull timeWork experience placementLocal areaRemote workShift workMarriott
San Francisco, CA6 days ago$30.54 per hour
...Front Desk Agent The starting hourly rate for this position is $30.54. Overview... ...Desk Agent is responsible for assisting guests with check-in and check-out, answers and... ...received, plus handles all special requests for services or information, in accordance with...Hourly payLocal areaHotel Spero
San Francisco, CA7 days ago- ...employees. The ideal candidate will provide excellent customer service, manage front desk operations, answer phone calls, and support... ...place orders when needed Provide information to clients and guests regarding company services or procedures Coordinate meeting...Temporary workWork at office
Red Oak Technologies
Daly City, CA6 days ago - ...Francisco, CA. This is a contract role (3-months) that reports onsite 5 days per week. Responsibilities: Greet all incoming guests and maintain a polished, professional front-of-house presence Manage conference room calendars, including time zones, participants...Contract work
Core Staffing Service
Brisbane, CA1 day ago - ...onsite 5 days per week, 8AM-5PM. An Office Coordinator will: Answer phones for office of approximately 50+ employees Welcome guests Parking validation management and ordering Maintain the appearance of the reception area and lobby, two office kitchens and...Full timeContract workWork at officeFlexible hours
Core Staffing
San Francisco, CA4 days ago - ...maintain full time status Complimentary Crunch gym membership Discounts on services, products, and much more! Front Desk Representative Responsibilities: Greet all members & guests with a smile and wish them well as they exit the club Check in all members...Full timeLocal area
Crunch.io
San Francisco, CA1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent/Night Auditor. Be the first to apply!
- night San Francisco, CA
- overnight mechanic San Francisco, CA
- overnight driver San Francisco, CA
- overnight manager San Francisco, CA
- security officer nights San Francisco, CA
- part time overnight security officer San Francisco, CA
- night support worker San Francisco, CA
- night cleaner San Francisco, CA
- night work part time San Francisco, CA
- forklift night shift San Francisco, CA