Strategy & Operations Analyst

Job TitleResponsibilities include but are not limited to:Gather, analyze, and document business, functional, and data requirements to support Deposit Operations projects and initiatives.Map and optimize current- and future-state processes, workflows, and data flows to drive business transformation and operational efficiency.Assess business, operational, regulatory, and technology impacts, identifying risks, dependencies, and improvement opportunities.Collaborate with Operations, Compliance, Risk, Technology, and other stakeholders to define requirements, acceptance criteria, and implementation plans.Develop and execute testing strategies, test cases, and UAT activities to ensure solutions meet business and operational objectives.Analyze operational and client data to identify trends, control gaps, bottlenecks, and opportunities for process improvement and automation.Design and maintain reporting, dashboards, and performance metrics that enable data-driven decision-making and operational oversight.Lead and support process improvement, project execution, and strategic initiatives through workflow analysis, root-cause identification, stakeholder communication, and continuous improvement recommendations.Required Skills:High degree of proficiency with Microsoft Office Suite with emphasis on PowerPoint, Excel, and CoPilot.Strong analytic, writing and presentation skills, including ability to summarize complex business problems and detailed analysis with clarity and brevity.Highly motivated individual who can work independently as well as collaboratively, making non-routine decisions and solving complex problems.Ability to proactively identify efficiencies in process which promote a continuous improvement culture. Strong intellectual curiosity and problem solving and/or analytical skills.Ability to work on multiple projects under compressed timeline.Experience in cross-functional project management.Required Experience:Bachelor's degree in Economics, Finance, Information Systems, Data Analytics, or related field.Minimum of 5 years of banking or financial services experience and a minimum of 5 years of experience in a Business Analyst, Process Analyst, Operations Analyst, or related analytical role.Preferred Experience:Master of Business Administration or Masters' DegreeExperience supporting Deposit Operations, KYC, AML, Onboarding, or Banking Operations functions.Experience working on large-scale business transformation, regulatory, or technology implementation projects.Experience with SQL, Power BI, Tableau, Alteryx, or other reporting and analytics tools.