General Manager

Very popular and successful Eastern Mediterranean restaurant is looking for an experienced, service-driven General Manager to lead their team. This role will work closely with ownership to oversee all front of house responsibilities for the restaurant, with a focus on guest service, working the floor, staff development, and P&L oversight. The concept is known for their blend of fine dining-caliber food and service standards presented in a more approachable, chic-casual setting – and the ideal GM will possess an inherent hospitality and service presence and ability to quickly grasp the nature of the concept, in order to deliver superior service and set high standards for the rest of the team. Someone with a warm, outgoing personality who is able to read the room and anticipate guests’ needs is essential. Candidates should also be financial savvy with an eye for numbers, and any prior bar/beverage program oversight is a big plus. A great opportunity to be part of very profitable, beloved concept with ample growth opportunity!

General Manager Responsibilities:

• Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation
• Develop/improve upon and implement operational strategies, policies, and procedures to increase consistency, efficiency, and quality of guest experience
• Maintain a strong presence in the restaurant on a regular basis and on the floor during service
• Ensure quality and consistency of all products served
• Ensure all equipment is kept clean and in excellent working condition
• Maintain positive and cooperative relationships with all vendors and business partners
• Work to standardize any manuals or forms that can better help streamline operations within the restaurant
• Foster opportunities for the team to learn and grow
• Continually strive to educate and develop of staff as it relates to food, beverage, and service
• Creating a positive and fun working environment
• Developing a positive relationship with guests to create & maintain guest retention
• Taking ownership of the business to increase sales and profitability
• Increasing brand awareness by creating marketing plans
• Set an example to the team by providing excellent hospitality and service at all times
• Anticipate the needs of the restaurant and act upon them
• Stay up to date on industry trends, competition, and customer preferences to identify opportunities for innovation and improvement
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

General Manager Requirements:

• 3+ years’ experience as a Restaurant General Manager (GM), Food & Beverage (F&B) Director, or FOH General Manager; OR 5+ years as an Assistant Restaurant General Manager (AGM), Senior Manager, FOH Department Manager, Service Manager/Assistant General Manager, or Hospitality Manager in an upscale, preferably chef-driven restaurant environment is required
• Chef-driven restaurant experience and any prior exposure to Mediterranean/Levantine cuisine and/or style of service is a plus
• Cocktail/Bar knowledge is highly preferred
• Passion for high-caliber food, beverage, and guest service
• High-touch service/dining experience highly preferred
• Creative, collaborative, and humble leadership style
• Proven track record in leading and motivating a team
• Excellent written and verbal communication skills
• Strong interpersonal skills and ability to manage guest demands
• High level of emotional intelligence and ability to roll with the punches
• Acute attention to detail
• Ability and desire to take initiative to carry out complex responsibilities with little direction
• Highly effective problem-solving skills, especially when under pressure
• Proven experience driving operational growth and success
• Ability to thrive in a high-pressure, fast-paced service environment
• Exceptional standards for cleanliness, health, and safety
• Experience in managing P&L, administrative functions, and controlling cost of goods
• Flexible schedule, including nights, weekends, and holidays as needed
• Food Safety Certification
• Able to stand/walk for long periods of time

Compensation Package Includes:

• Base Salary in the $105-130k range DOE
• Quarterly Bonus Potential
• Fully Covered Medical/Dental/Vision Benefits
• Very Competitive PTO Plan
• Growth Opportunities