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Accounts Receivable Collections Specialist

$20 - $25 per hour

EnerStaff

Baton Rouge, LA
Collections Specialist
Temp-to-Hire
Location : Baton Rouge, LA 70809
Start: ASAP
Pay: $20-$25/ Hour
Shift: M-F 8am- 5pm, 40 hrs/ week

On-Site Requirement
  • Must be able to commute daily (onsite attendance required daily). Not a remote position.
Experience
  • Minimum 1-2 years in Accounts Receivable and/or Collections
  • Proven experience managing open invoices and customer payment cycles
  • High school Diploma or Equivalent
Systems & Technical Skills
  • Experience with D365 Finance & Operations preferred
    (or similar ERPs: SAP, Oracle, NetSuite, etc.)
  • Strong ability to document collection activity directly in the ERP
  • Skilled in Excel for aging reviews, account tracking, and reporting
Collections & Communication Skills
  • Experience making outbound collection calls to customers
  • Professional and confident in resolving payment issues
  • Timely and accurate in responding to customer and internal emails
  • Able to manage a portfolio of accounts and prioritize collections efforts
Problem Solving & Escalations
  • Strong problem-solving skills to identify root causes of delinquency
  • Ability to handle account disputes and work cross-functionally toward resolution
  • Knows when and how to appropriately escalate high-risk accounts, non-payment, or billing concerns to leadership
Work Habits & Documentation
  • Consistently adds detailed notes on customer interactions and follow-ups
  • Able to follow procedures and escalation workflows
  • Can work independently once trained while staying aligned with team priorities
Professional Expectations
  • Must have a go-getter attitude and strong team spirit
  • Positive, proactive mindset with willingness to support the broader AR function
Apply
Vacancy posted 2 days ago
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