Patient Experience Coordinator Build Your Career in Healthcare

Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Join the ProMet Team

Inspiring Others to Reach Their Full Potential

At ProMet Physical Therapy, we’re more than a clinic — we’re a team of passionate pioneers redefining the standard of patient care through empathy, compassion, unity, excellence, and accountability.

We’re seeking driven, emotionally intelligent professionals who are ready to grow their careers in healthcare while building meaningful relationships with their teammates, patients, and the communities we proudly serve.

⚡ Scheduling Requirements

To be considered, candidates must have full availability for the following shifts at both our Glendale and Briarwood locations:

8:00 AM – 2:00 PM

2:00 PM – 8:00 PM

Position Overview

This role is ideal for a motivated individual eager to make an impact in a fast-paced, patient-centered environment.

Key Responsibilities

Patient Experience: Greet, assist, and support patients — ensuring every interaction reflects professionalism, care, and empathy.

Scheduling & Coordination: Manage appointments, communicate effectively with therapists, and maintain smooth clinic operations.

Administrative Support: Handle insurance verification, authorizations, billing, and patient record management with accuracy.

Team Communication: Act as a vital link between patients, therapists, and operations to ensure clarity and efficiency.

Clinic Presentation: Maintain an organized, professional, and welcoming environment that embodies our commitment to excellence.

What We’re Looking For

Open availability (must cover both Glendale & Briarwood locations)

Strong alignment with our core values

Excellent interpersonal and communication skills

Detail-oriented with strong organizational abilities

Ability to multitask and manage priorities effectively

Empathy, compassion, and a genuine passion for helping others

Prior healthcare experience is a plus — but attitude, accountability, and alignment come first

Preferred Qualifications

Previous patient care coordinator or healthcare administrative experience

Knowledge of insurance processes, medical terminology, and HIPAA compliance

Experience using EHR systems (preferred, not required)

High emotional intelligence and ability to thrive in a collaborative, team-based environment

Details & Benefits

Part-Time & Full-Time Opportunities Available

Competitive Salary (commensurate with experience)

Generous Holiday Schedule & Flexible Clinic Hours

Scaling Vacation Time and Employee Discount Program

Growth Opportunities: Build your career in Operations, Marketing, Finance, Administration, or Business Development — we invest in our team from within.

Why ProMet?

We don’t settle for average — and we know you don’t either. At ProMet, you’ll have the opportunity to: ✔ Be Yourself ✔ Be Valued ✔ Build Your Career ✔ Deliver the Ultimate Patient Care Experience

Ready to Grow with Us?

Join a team that leads with purpose, excellence, and integrity. Apply today and take your next step toward a rewarding career at ProMet Physical Therapy.