Antwerpen Toyota Bilingual Service Advisor

divh2Bilingual Service Advisor/h2pJoin Antwerpen Clarksville Toyota as a Bilingual Service Advisor and be the vital link between our valued customers and our skilled automotive technicians. In this role, you will utilize your strong communication skills and automotive knowledge to provide exceptional service, ensuring that every customers vehicle service experience is seamless, informative, and satisfactory. This position requires fluency in both English and another language to effectively assist our diverse clientele in Clarksville, MD./ph3Responsibilities/h3ulliGreet customers promptly and professionally, providing a warm and welcoming experience./liliCommunicate vehicle service needs clearly and accurately between customers and technicians./liliSchedule and coordinate service appointments efficiently to maximize shop productivity./liliProvide detailed explanations of repairs and maintenance services, including pricing and time estimates./liliManage customer concerns and inquiries with empathy and professionalism, ensuring complete satisfaction./liliMaintain accurate service records and process payments according to company policies./liliCollaborate with team members to uphold high standards of customer service and operational effectiveness./li/ulh3Requirements/h3ulliFluency in both English and Spanish!/liliPrevious experience in an automotive service advisor or related customer service role is preferred./liliStrong interpersonal and communication skills, with the ability to explain technical information clearly./liliAbility to work in a fast-paced environment and handle multiple tasks simultaneously./liliDetail-oriented with good organizational and record-keeping skills./liliProficiency with computer systems and scheduling software./liliValid drivers license and reliable transportation./li/ulh3Benefits/h3ulliCompetitive salary range of $60,000.00 - $100,000.00 per year, paid bi-weekly./liliHealth, dental, and vision insurance options./liliPaid time off and holiday pay./liliOpportunities for career advancement and professional development./liliSupportive and inclusive work environment./li/ulh3About the Company/h3pAntwerpen Clarksville Toyota is a proud member of the automotive community in Clarksville, MD, delivering trustworthy and high-quality vehicle service and sales. We value integrity, customer satisfaction, and a collaborative team atmosphere. At Antwerpen Toyota, we are committed to providing our customers and employees with outstanding experiences and ongoing growth opportunities./p/div

Antwerpen Automotive Group