Business Operations Analyst Coop

Job Title

Your responsibilities

Business Analysis & Operations Support

• Gather, document, and analyze business requirements from internal stakeholders
• Support operational improvement initiatives across business processes and workflows
• Assist in identifying inefficiencies and proposing scalable solutions
• Participate in process mapping, documentation, and standardization activities
• Help define and monitor operational KPIs and performance metrics

Automation & AI Solutions

• Support the design and implementation of workflow automations and digital solutions
• Contribute to the development and testing of AI agents and AI-assisted operational tools
• Collaborate with technical and business teams to identify automation opportunities
• Assist in integrating AI and automation solutions into daily operational processes
• Explore modern technologies and best practices related to AI-driven operations

Data & Reporting

• Collect, organize, and analyze operational data
• Build dashboards, reports, and visualizations to support decision-making
• Perform ad-hoc analyses and prepare insights for management and stakeholders
• Ensure data quality, consistency, and accessibility across tools and platforms

Stakeholder Collaboration

• Work closely with operations, process owners, and technical teams
• Communicate findings, recommendations, and project updates clearly
• Support coordination across distributed and cross-functional teams
• Participate in workshops, brainstorming sessions, and solution discussions

Your Skills and Experience

• Strong analytical and problem-solving mindset
• Interest in business operations, process improvement, and digital transformation
• Excellent communication and collaboration skills
• Ability to work independently while also contributing effectively in teams
• Good organizational skills and attention to detail
• Comfortable working with data and learning new tools quickly
• Fluent English communication skills

Nice to Have:

• Familiarity with automation tools, scripting, or low-code platforms
• Interest in AI, AI agents, or generative AI technologies
• Basic understanding of APIs, databases, or software development concepts
• Experience with reporting or visualization tools such as Power BI, Excel, or similar
• Understanding of operational processes or shared services environments
• Experience working on university projects related to analytics, automation, or AI

More Information

• Flexible and hybrid working schemes to balance study, work, and life
• Professional development events and networking opportunities
• Well-being programs, including Personal Support Service 24/7 - a confidential support channel open to all Nokia employees and their families in challenging situations
• Opportunities to join Nokia Employee Resource Groups (NERGs) and build connections across the organization
• Employee Growth Solutions, mentorship programs, and coaching support for your career development
• A learning environment that fosters both personal growth and professional development for your role and beyond

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

Job Info

• Job Category Corporate Services
• Degree Level Bachelor's degree
• Job Schedule Full time
• Job Type Fixed Term Student Trainee/Apprentice (3 months+)
• Role Type Individual contributor
• Salary Range $22.60- $47.20 USD
• Experience level Student or Intern or Trainee
• Locations 520 Almanor Avenue, Sunnyvale, California, 94085-3533, US (Onsite)
• Regular or Temporary Temporary