Business Development Representative

Job Description

Your experience matters

Mercy Youngstown Behavioral Health is operated jointly with Lifepoint Health and Mercy Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.

More about our team

Our Nursing Administration team is the operational backbone of our inpatient behavioral health facility. As a team, we value high professionalism and mutual respect while creating a positive, collaborative, and uplifting work culture. You will work side-by-side with the Director of Nursing in a key administrative support capacity.

How you'll contribute:

Responsible, in conjunction with the Senior BD Director, for implementing the hospital's business development plan/strategy. Identifies, establishes and maintains relationships with hospital referral sources. Plans and/or attends community events to increase community awareness and to present a positive for the hospital. Serves as a liaison between the hospital, referral sources and the community, consistently providing a high level of customer service.

• Provides effective account management of assigned accounts.
• Actively seeks to identify new potential referral sources.
• Assists in ensuring all admissions are well-coordinated with the hospital's intake and referral office, business office, MD and case management.
• Attends and contributes to BD team meetings and appropriate sub-committee meetings
• Develops monthly/quarterly business development plans for assigned accounts as required
• Routinely participates in relevant community organized meetings and programs.
• Participates in the development and execution of marketing special events as assigned by the Director of BD.
• Assists the Director of BD in maintaining the marketing budget and recommends cost saving measures
• Keeps referral sources informed of program changes within the hospital.
• Consistently markets the hospital to build community awareness and ensure a positive image of the hospital

Why Join Us:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we are looking for:

Education: Bachelor's degree in marketing, business administration or related field preferred, combination of education and professional experience may be acceptable

Experience: Previous experience in business development at psychiatric healthcare facility preferred

License: Valid driver's license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto.

Additional Requirements: Must show proof of automobile insurance.

More about Mercy Youngstown:

Mercy Youngstown Behavioral Health is a 72-bed behavioral health hospital located in the Youngstown, OH area. We provide high-quality compassionate care for those facing mental health and addiction challenges. Programs include 24/7 crisis care and assessment, inpatient mental health and addiction treatment, Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP) for adults age 18+.

EEOC Statement:

Mercy Youngstown Behavioral Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.