IT Service Delivery Lead (On-Site)
AAC
AAC is seeking an IT Service Delivery Manager to oversee IT service delivery operations across various teams in Vienna, Virginia. This role demands strong expertise in ITIL frameworks and a minimum of five years in IT service management. The role focuses on managing support operations, ensuring SLA achievement, and guiding teams toward continuous improvement. The ideal candidate has excellent communication skills and experience in enterprise IT environments, especially within Federal agencies. A positive customer service attitude is essential. #J-18808-Ljbffr
Vacancy posted 8 hours ago
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