Service Center Manager: 24/7 IT Service Desk Leader
GovCIO
GovCIO is seeking a Service Center Manager to oversee the management of the Service Center in Fairfax, VA. This role involves ensuring efficient Tier 0, I, and II support, managing service requests, and optimizing customer satisfaction through effective support processes. Qualified candidates will have 12+ years of experience in service desk management, an ITIL Foundation certification, and appropriate secret clearance. The position also has occasional travel requirements to customer sites. #J-18808-Ljbffr GovCIO
Vacancy posted 2 days ago
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