Account Executive

Job Description

Account Executive, Client Growth & Retention

Remote : USA or Canada

Protect the base. Expand the relationship. Drive durable growth.

CyberGuard Advantage is a fast-growing cybersecurity and compliance services firm trusted by organizations that demand deep technical expertise, rigorous standards, and measurable results. We help clients reduce risk, strengthen their security posture, and meet the industry’s most complex compliance requirements.

We are seeking a sales-centric Account Executive whose primary focus is managing and growing an existing portfolio of client accounts . This role is critical to protecting our recurring revenue base while driving expansion through cross-sell, upsell, and long-term client partnerships.

The Opportunity

As an Account Executive, you will serve as the commercial owner of a defined book of business , responsible for renewal execution, revenue retention, and account expansion . You will act as a trusted advisor to existing clients—aligning CyberGuard Advantage’s services to evolving security, compliance, and business needs.

This role is ideal for a consultative seller who thrives in relationship-driven sales , understands how to protect revenue, and can consistently identify and close growth opportunities within established accounts.

Key Responsibilities

Revenue Retention & Renewal Management

• Own all renewal activity for assigned accounts, ensuring timely, accurate, and successful contract renewals
• Protect and grow recurring revenue by proactively managing risk, scope changes, and client satisfaction
• Partner with delivery teams to ensure strong execution and renewal readiness

Account Growth & Expansion

• Identify and close upsell and cross-sell opportunities across CyberGuard Advantage’s cybersecurity and compliance service portfolio
• Develop and execute account growth plans aligned to client priorities, regulatory timelines, and security maturity
• Expand relationships across additional business units, stakeholders, and executive sponsors

Client Relationship Management

• Serve as the primary commercial point of contact for assigned clients
• Build trusted relationships with senior leaders, positioning CyberGuard Advantage as a long-term strategic partner
• Conduct regular account reviews, roadmap discussions, and value-based conversations

Collaboration & Internal Alignment

• Work closely with delivery leaders, technical SMEs, and the CRO to ensure alignment between client needs and service execution
• Surface client feedback, expansion signals, and renewal risks early
• Support forecasting, pipeline management, and revenue predictability

Market & Client Insight

• Maintain awareness of relevant compliance frameworks, regulatory changes, and industry trends impacting existing clients
• Provide insights to leadership to help refine client strategy and service offerings
• Travel: 10–20% as needed

What You Bring

• Proven Account Management Experience: 5+ years in consultative sales, account management, or client-focused revenue roles, with a strong track record of renewals and account expansion
• Revenue Ownership Mindset: Comfortable carrying a renewal and expansion quota tied to an existing book of business
• Compliance & Cyber Knowledge: Working knowledge of frameworks such as SOC, ISO, PCI DSS, and/or HITRUST CSF strongly preferred
• Relationship Builder: Skilled at navigating complex client organizations and managing multi-stakeholder relationships
• Sales Discipline: Experience using CRM platforms (HubSpot preferred), account planning, and pipeline forecasting
• Communication Excellence: Strong executive presence, negotiation skills, and cross-functional collaboration abilities
• Education: Bachelor’s degree or equivalent professional experience

Why CyberGuard Advantage

• Strategic Role: Direct ownership of revenue protection and expansion—where consistency and trust matter
• High-Growth Environment: Be part of a firm investing in long-term client relationships, not transactional sales
• Collaborative Culture: Work alongside respected cybersecurity and compliance experts
• Competitive Compensation: Base salary plus commission aligned to renewals and growth
• Comprehensive Benefits: Medical, dental, vision, 401(k) with match, and more
• Flexibility: Remote-friendly environment with opportunities for advancement1

Ready to protect and grow what matters most?

If you’re a relationship-driven sales professional who excels at retaining clients, expanding accounts, and delivering long-term value , we’d love to talk.