Receptionist - Customer Service Rep

Receptionist - Customer Service Rep

Gerald's Tires & Brakes is currently hiring for a full-time Receptionist - Customer Service Rep to assist customers when they visit our Charleston, SC automotive shop. This office position earns a competitive starting wage of up to $18 per hour.

In addition to competitive pay and our generous culture, we offer our Receptionist - Customer Service Rep the following benefits:

• Health
• Dental
• Retirement benefits with company match
• Paid vacation
• Paid sick days
• Paid training opportunities

Additionally, we offer this office position life insurance, an employee discount, and flexible scheduling.

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This entry-level office position is full-time and typically works 7 AM - 6 PM, 4 days a week, which comes out to about 44- to 46-hour work weeks.

In this Receptionist - Customer Service Rep position in our automotive office, you are the first face our clients see when they visit our store. When customers enter, you greet them cheerfully and discuss their auto repair needs. If the client has an appointment, you check them in and inform our technicians. You also take information from walk-ins and let them know if there will be a wait. Additionally, you answer customer phone calls, skillfully answering their questions and scheduling appointments.

After services are completed, you return the customers' keys to them and thank them for choosing us for their automotive needs. As you interact with our clients, you always engage them in a friendly way that makes them feel comfortable. You take pride in providing world-class customer service!

ABOUT GERALD'S TIRES & BRAKES

Since 1975, we have built a reputation of steadfast reliability, unparalleled customer service, and the best prices in and around Charleston. Our experienced and dedicated team helps keep our clients' vehicles on the road, ensuring their valuable time is never wasted on unnecessary breakdowns and repairs. From preventative maintenance to flat tire repairs and everything in between, we are there every step of the way. We take pride in the company we have built, and it shows with every customer we help!

We value our capable and skilled employees and depend on them to help us provide outstanding service. This is why we offer competitive wages, excellent benefits, and an exceptional work environment. In fact, we were voted as one of the top 3 "Best Places to Work" in the Charleston area! At Gerald's, you're not just a number, you're an individual! We're always on the lookout for exceptional individuals to add to our team. We hope you'll join us!

OUR IDEAL RECEPTIONIST - CUSTOMER SERVICE REP

• Kind - has the desire to help others
• Attentive - organized and detail-oriented
• Reliable - is dependable and has excellent communication skills
• Optimistic - has a friendly and engaging personality
• Honest - operates with honesty and integrity

If this sounds like you, keep reading!

REQUIREMENTS FOR A RECEPTIONIST - CUSTOMER SERVICE REP

• Customer service skills
• Basic computer proficiency

If you meet the above requirements, we need you. Apply today to join our automotive office team as a Receptionist - Customer Service Rep!