MEDICAL OFFICE MANAGER

Medical Office Manager

The Medical Office Manager, as part of the leadership team, is directly responsible for effective and efficient day-to-day business activities of one or more practice locations. Working closely with central administration, the Medical Office Manager plans, organizes, and monitors the work of support staff, coordinates workflows, implements approved and appropriate systems, policies, and procedures to maintain service and quality standards, and acts as a resource to clinicians and staff. The Medical Office Manager is also responsible for monitoring and assessing staff performance and quality of work, and actively engages with employees to improve policy and procedural adherence and to promote a high level of patient satisfaction.

This role is very fast-paced and productivity driven, and requires strong customer service, employee relations and communication skills and an ability to multitask in a fast paced work environment.

Qualifications

A strong and energetic interest in health care with 1-2 years experience in an outpatient medical office setting; Primary Care experience a plus. Basic knowledge of patient flow, registration, scheduling and revenue cycle functions. Supervisory or quality auditing/assurance experience preferred.

Bachelors Degree in business, accounting, management, public or health care administration or closely related discipline required. Work experience may be considered in lieu of degree requirement.