Agency Manager - State Farm Agent Team Member

Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Position Overview: Join a dynamic insurance agency as an Agency Manager, where you'll lead daily operations with energy and precision! This pivotal role combines administrative excellence, team leadership, and office management to ensure a smooth-running environment that supports both staff and clients. Your proactive approach will help foster a positive workplace culture, streamline processes, and enhance overall office efficiency. If you thrive in a fast-paced setting and possess a passion for organization and communication, this is your opportunity to make a meaningful impact in the insurance industry! Duties: Oversee daily office operations, including front desk management, multi-line phone systems, and calendar scheduling to ensure seamless communication and workflow. Supervise staff, providing training, development opportunities, and performance feedback to cultivate a motivated team. Maintain human resources functions including employee onboarding, HR documentation, and compliance with employment policies. Handle customer escalations Bonuses quarterly and annually for production. Support team as a generalist with P/C Apps from inbound households and min 3 life/health monthly - must have experience in sales and service and P/C and L/H license Manage daily activities, hold daily huddle and ensure daily tasks in ECRM are complete Model office culture for 5 star service Plan team celebrations and promote positive office culture Qualifications: Proven supervising experience with strong team management skills that inspire productivity and collaboration. Excellent organizational skills are essential. Experience with schedule management and office administration in a professional setting. Strong communication skills with an emphasis on phone etiquette, client interaction, and internal team communication. Knowledge of human resources practices including training & development, filing systems, and employee relations. Prior insurance experience in office and office management is highly desirable Ability to multitask efficiently in a busy environment while maintaining attention to detail and excellent follow up. About the Role This role offers an exciting opportunity to lead an energetic team within a thriving insurance agency! We value proactive professionals who are eager to organize chaos into order while fostering positive relationships with clients and colleagues alike. #J-18808-Ljbffr Jocelyn Hope - State Farm Agent