Intake Specialist

City of Reading

POSITION SUMMARY :

The Human Relations Commission (HRC) Intake Specialist can be the first point of contact for citizens who are seeking assistance with complaints of discrimination, landlord tenant issues, rental or utility assistance. The Intake Specialist collects relevant information about the complaint, completes a preliminary evaluation, explains the process to the complainant and determines the appropriate jurisdiction for the complaint. This position reports to the HRC Executive Director.

Typical job duties include but are not limited to:

Explain the intake process to the complainant in understandable terms and provide relevant written materials
Collect and record all pertinent information from the potential complainant relating to the alleged acts of discrimination.
Analyze the information to determine whether or not a formal complaint should be filed.
Prepare formalized charges of discrimination and supporting documents in an efficient and concise manner.
Maintain a log of formalized charges and other important data necessary for required reporting.
Maintains files, reports, and logbooks for the HRC.
Provides administrative support, including but not limited to (process mail, answer telephone, handle complaints, and provide information) as applicable.
Order and maintain an inventory of supplies.
Prepare bills and/or invoices for the Commission office.
Data entry into various systems including HMIS and ARC.
Provide support and assist by scheduling/conducting intakes for the various grant programs run by the HRC such as rental/utility assistance or the hardship program.
Participate in outreach events.
Perform other duties as assigned.

MINIMUM QUALIFICATIONS :

Educational Requirements / Experience

Minimum of a High School Diploma or GED equivalency.
Associates degree or any relevant professional experience may be considered.
Microsoft Office Suite experience (Word, Excel, PowerPoint, Outlook, and Access)
Must type at 35 wpm with accuracy.
Bilingual English/Spanish Required

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Intake Specialist in Reading, PA vacancy

Intake Specialist
...people navigate some of the most difficult moments of their lives. We're seeking a compassionate, driven, and client-focused Intake Specialist who can build trust quickly, guide prospective clients through the intake process, and help connect them with the legal representation...
Suggested
Work at office
Kitay Law Offices
Reading, PA
a month ago
Word Processing Specialist
...are seeking a highly skilled and detail-oriented Word Processing Specialist to join our team. In this role, you will be responsible for... ...TOAs (Table of Authorities), and redlining Assisting with work intake and department work requests Transcribe documents or...
Suggested
Hourly pay
Full time
Work at office
Remote work
Monday to Friday
Rotating shift
Day shift
Afternoon shift
The Stevens & Lee Companies
Reading, PA
5 days ago
Delivery Specialist - Bonus Eligible + Growth Opportunities
$17 per hour
...rent-to-own experience? No problem we train you. "I began in delivery and worked my way up through roles including Delivery Specialist, Delivery Leader, and Delivery Professional before moving into the store as an Assistant Manager in operations, with a lot of room...
Suggested
Hourly pay
Weekly pay
Full time
Weekend work
Majik Enterprises International
Mohnton, PA
2 days ago
Reading Specialist
...Reading Specialist Position Goal: Provide reading instruction to identified students that will assist students in mastering the ready skills and strategies appropriate to age, grade level and individual capacity. Essential Functions: Other duties may be assigned...
Suggested
Immediate start
Reading School District l Reading, Pa.
Reading, PA
3 days ago
Intervention Specialist
$75k
At New Story Schools, we serve students ages 521 with autism and emotional, behavioral, and developmental challenges. Guided by individualized learning, therapeutic integration, and collaboration, we empower students to grow and prepare for meaningful adult lives. Join...
Suggested
Immediate start
New Story Schools (PA)
Reading, PA
2 days ago
Behavior Specialist
$31.71 per hour
...while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Behavior Specialist to join our team in our West Lawn, PA location. Earn $31.71/hour. Position Details The Behavioral Specialist will...
Merakey
West Lawn, PA
5 days ago
Take-out Specialist
...charge of a busy segment of our business that uses state-of-the-art technology? If so, then look no further and become a Take-out Specialist. This position must ensure that guest orders are packaged 100% accurately and quickly, payments are received properly, and...
Applebee's
Wyomissing, PA
4 days ago
Order Entry Specialist
...Order Entry SpecialistThe Order Entry Specialist will work within the Customer Sales and Support team to ensure accurate entry of Uniform orders.Essential Functions:Responsible for ensuring orders within assigned regions are processed quickly and accurately.Meet and/or...
Work at office
LION
Reading, PA
3 days ago
Front End Specialist 1 Part Time
...Front End Specialist Join our team and live the Ollie-tude! (Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED - Live...
Part time
Weekend work
Afternoon shift
Store 027 Johnstown
Muhlenberg, PA
2 days ago
Coding Specialist
...CODING SPECIALIST Location: REMOTE Employment Type: Full-Time Reports to: CGO Position Summary: Emcompass Healthcare is seeking a Coding Specialist to oversee all aspects of medical coding and chart auditing, with Medicare and Medicaid regulations...
Full time
Remote work
VieMed Healthcare Staffing
Reading, PA
4 days ago
Academic Intervention Specialist
...School Teaching Date Posted: 2/19/2026 Location: Reading HS Innovation Academy Position Title: Academic Intervention Specialist Classification: REA Reports To: Building Principal Position Goal: To assist with the implementation of interventions...
Full time
Work at office
Immediate start
Reading School District
Reading, PA
2 days ago
Licensed Behavior Specialist
...Potential to lead to Full-Time) Program: Intensive Behavioral Health Services (IBHS) About the Role As a Licensed Behavior Specialist within our IBHS program , you will play a pivotal role in designing, implementing, and overseeing behavior support services....
16 hours
Full time
Part time
Flexible hours
Chimes
Wyomissing, PA
5 days ago
Employment Specialist
$39.52k
...Competitive starting rate of $17.00 - $19.00 an hour! Threshold Rehabilitation Services, Inc. , is searching for an Employment Specialist to join our Employment Support Services team. The Employment Specialist provides assessment, job development, training and...
Full time
Monday to Friday
Flexible hours
Threshold Rehabilitation Services Inc.
Reading, PA
3 days ago
Part-Time Certified Recovery Specialist
$24 per hour
...TASC has an immediate opening for a Part-Time Certified Recovery Specialist (CRS) in our state-recognized Warm Handoff (WHO) program at... ...required. About Company TASC is a licensed drug and alcohol intake and referral agency serving uninsured and Medicaid-funded...
Hourly pay
Part time
Work at office
Immediate start
Night shift
Weekend work
Day shift
Afternoon shift
TASC
Reading, PA
10 days ago
Licensed Behavior Specialist (Lifespan Clinician)
$78k
...to grow, we’ve built a benefits package that shows we care for our people. Access Services is hiring a PA Licensed Behavior Specialist to develop treatment plans and authorization documentation for children and adolescents and/or adults in schools, homes, and community...
Hourly pay
Full time
Work at office
Access Services
Reading, PA
22 days ago
Senior Signals Specialist
$124.73k - $142.54k
STV is seeking a Senior Signals Specialist with more than 25 years of progressive experience in railroad and transit signal systems to provide technical leadership and project oversight across complex, multi‑discipline signal projects to join our Signals team in Douglassville...
Full time
For contractors
Flexible hours
STV Group
Douglassville, PA
5 days ago
Remote Prom & Formalwear Alterations Specialist
Thimble Alterations is seeking skilled alteration professionals to join our network and specialize in formal event dresses, including prom and quinceañera gowns. The role involves altering dresses with precision, conducting fittings, and maintaining a professional workspace...
Local area
Remote work
Work from home
Thimble Alterations
Birdsboro, PA
3 days ago
Recovery Support Specialist - Per Diem
$20 - $24 per hour
...addiction as an alternative to incarceration. Our Certified Recovery Specialists help individuals overcome the barriers commonly found in the... .... About Company TASC is a licensed drug and alcohol intake and referral agency serving uninsured and Medicaid-funded...
Hourly pay
Daily paid
Shift work
Night shift
Day shift
Afternoon shift
Weekday work
TASC
Reading, PA
26 days ago
Quality Technician
Quality TechnicianIndicon is looking for a self-motivated, detail-oriented person to join the Quality Team. This is a tight-knit, cross-functional group motivated by excellence and teamwork. It is Quality's job to ensure we have materials that meet specifications coming...
Contract work
Shift work
Veracity
Reading, PA
5 days ago
Quality Control Technician
$22 - $28 per hour
Job Full Description Our Reading area client is seeking a skilled Quality Control Technician with electronics experience for their core team! This is a DIRECT HIRE opportunity with a local company! Quality Control Technician Pay: $22.00- $28.00/hr depending...
Work at office
Local area
Monday to Friday
Shift work
Day shift
Express Employment Professionals Defunct
Reading, PA
1 day ago
Quality Technician
$25 per hour
Quality TechnicianJoin a leading food manufacturer as a Contract Quality Assurance Technician and play a vital role in ensuring every product meets the highest standards of food safety and quality.A globally recognized premium chocolatier specializing in gourmet chocolates...
Contract work
Worldwide
Monday to Friday
Shift work
Elwood Staffing
Reading, PA
5 days ago
International Shipping Specialist
...SpecialistRobesonia, PA | Full-Time | On-Site | Salary: DOEReading Bakery Systems is seeking an experienced International Shipping Specialist to support daily shipping activities at our Robesonia manufacturing facility. This is a hands-on position that combines dock and...
Full time
Work at office
Reading Bakery Systems
Robesonia, PA
3 days ago
Admissions Specialist
$23 per hour
...compassion, and dedication to our mission. Start a career that saves lives at a company that values yours! As a Caron Admissions Specialist, you’ll be the first step in someone’s journey toward recovery. We’re looking for compassionate and organized professionals able...
Hourly pay
Full time
Work experience placement
Remote work
Home office
Caron Treatment Centers
Wernersville, PA
6 hours ago
Quality Control LAB Technician
QC Lab Technician – Lebanon, PAHours are 7:00am – 3:00pm Monday thru Friday.The employee is expected to be proficient in the duties of the Quality Control Technician position as they appear below. It is also expected that the employee will have read and understand all ...
Work experience placement
Trial period
All shifts
Monday to Friday
Brentwood Industries
Reading, PA
1 day ago
Residential Program Supervisor / Program Specialist
$75k - $78k
...Opportunity for advancement ~ Training & development ~ Flexible schedule JOB TITLE: RESIDENTIAL PROGRAM SUPERVISOR / PROGRAM SPECIALIST Reading Home & Community Supportive Services (RHCSS) Location: Reading, Pennsylvania Employment Type: Full-time...
Full time
Work at office
Immediate start
Monday to Friday
Flexible hours
Shift work
Afternoon shift
Reading Home & Community Supportive Services LLC
Reading, PA
6 days ago
Behavioral Health Specialist, Immediate Start, Up to $2,900/month
$2,900 per month
...BHT, MHT, PCA, DSP, Paraprofessioonals) seeking new opportunities and those needing care and support. Title: Behavioral Health Specialist, Immediate Start, Up to $2,900/month Class: Behavioral Health Type: INDEPENDENT CONTRACTOR 1099 Ref. No.: 1236144-102 BC:...
Hourly pay
Contract work
For contractors
Interim role
Self employment
Work at office
Immediate start
All shifts
Flexible hours
Delta-T Group Inc.
Reading, PA
16 days ago
Community Engagement Specialist (Bilingual English/Spanish)
$20.77 - $22.31 per hour
...Job Description Job Description Wider Circle is looking for a Bilingual Community Engagement Specialist in Lancaster, PA (Reading and York also considered), to join our circle and play a vital role in running Connect for Life, our groundbreaking program that connects...
Hourly pay
Flexible hours
Wider Circle
Reading, PA
3 days ago
YOUTH BEHAVIORAL SPECIALIST
...Job Description Job Description ❤️ Build a Career with PurposeYOUTH BEHAVIORAL SPECIALIST Youth Behavioral Specialist – PART-TIME - WEEKDAYS ???? 1010 Centre Ave, Reading, PA ???? Part-Time / Non-Exempt ????20.00 ???? DailyPay Available Looking for More...
Part time
Local area
Shift work
Night shift
Weekday work
The Children's Home of Reading
Reading, PA
26 days ago
MENTAL HEALTH RESIDENTIAL SPECIALIST
...Job Description Job Description BE THE REASON SOMEONE HAS A BETTER DAY MENTAL HEALTH RESIDENTIAL SPECIALIST Looking for More Than Just a Job? At Supportive Concepts for Families, Inc , we believe every person deserves the opportunity to live a meaningful...
Supportive Concepts for Families, Inc.
Reading, PA
6 days ago
On-Site Specialist (Bilingual)
Job Description Job Description When you join the Elwood family, you become part of a team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people find jobs and help employers find ...
Temporary work
Work at office
Elwood Staffing
Reading, PA
15 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Intake Specialist. Be the first to apply!