Food and Beverage Manager - Cassique
Kiawah Island Golf Resort
Kiawah Island Club is seeking a passionate, service-driven Food & Beverage Manager to join the leadership team at Cassique Clubhouse. Inspired by the vision of architect Tom Watson and featuring a distinctive modern European clubhouse experience, Cassique is home to 2 restaurant venues. The Living Room, a fast-paced, casual restaurant, offers a small version of the flagship restaurant's menu. Voysey's is our European-influenced steakhouse and showcases a number of dry-aged steaks from local farms as well as a variety of American wagyu and Japanese Kobe. We are also proud to offer a variety of local produce and seafood, as well as house made pastas, breads, pastries and glace.
The Food & Beverage Manager will play a key leadership role in the daily operation of both restaurants, ensuring exceptional service standards, team engagement, and operational excellence. This individual will lead by example on the floor, cultivate a culture of hospitality, and work closely with culinary and clubhouse leadership to deliver a seamless and elevated experience for Members and guests. Essential Responsibilities Leadership & Team Development- Lead, coach, and motivate front-of-house team members to deliver exceptional hospitality and personalized service.
- Foster a positive, professional, and collaborative work environment that reflects the values and culture of Kiawah Island Club.
- Assist in recruiting, onboarding, training, and developing service staff.
- Conduct ongoing performance coaching and provide feedback to support employee growth and success.
- Serve as a visible leader during service periods, providing direction and support to the team.
- Oversee daily dining room operations across Voysey's and The Living Room.
- Ensure service standards, operating procedures, and club policies are consistently executed.
- Coordinate floor plans, staffing assignments, and service flow to maximize efficiency and Member satisfaction.
- Monitor reservation activity, Member preferences, and special requests to ensure personalized experiences.
- Assist in managing labor resources to align with business levels and operational goals.
- Maintain a clean, organized, and safe dining environment.
- Build meaningful relationships with Members and guests through genuine hospitality and proactive engagement.
- Address Member feedback and service recovery opportunities with professionalism and urgency.
- Anticipate Member needs and continuously seek opportunities to enhance the dining experience.
- Collaborate with leadership to execute special events, wine dinners, Member functions, and seasonal programming.
- Partner closely with Culinary, Clubhouse, Golf, and other departments to ensure seamless Member experiences.
- Communicate effectively with leadership regarding operational challenges, staffing needs, and service opportunities.
- Participate in leadership meetings and contribute to continuous improvement initiatives.
- Minimum of 3-5 years of progressive food and beverage leadership experience in a luxury club, resort, fine dining restaurant, or hospitality environment.
- Strong knowledge of food, wine, beverage service, and modern dining operations.
- Proven ability to lead, develop, and inspire service teams.
- Exceptional interpersonal and communication skills.
- Strong organizational skills with attention to detail and follow-through.
- Ability to thrive in a fast-paced, Member-focused environment.
- Proficiency with point-of-sale and reservation management systems.
- Flexible schedule, including evenings, weekends, and holidays.
- ServSafe and alcohol service certifications preferred.
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 30 pounds.
- Ability to communicate on computers, in person, and over the telephone.
- Ability to work indoors and outdoors in varying weather conditions as required.
- Free gym membership
- Medical, Dental, Vision Insurance
- Health insurance rebates
- Employer provided short and long term disability insurance
- A complimentary Costco membership
- Free staff meals, provided twice daily
- 401(k) with match available
- Paid vacation and sick hours
- Free and convenient parking
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