VP, Product Management - Commercial Banking

VP, Product Management - Commercial Banking New York, NY Come work with us: Metropolitan Commercial Bank (the “Bank”) is a full‑service commercial bank based in New York City. The Bank provides a broad range of business, commercial, and personal banking products and services to individuals, small businesses, private and public middle‑market and corporate enterprises and institutions, municipalities, and local government entities. Metropolitan Commercial Bank was named one of Newsweek’s Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. Kroll affirmed a BBB+ (investment grade) deposit rating on January 25, 2024. For the fourth time, MCB has earned a place in the Piper Sandler Bank Sm‑All Stars Class of 2024. Metropolitan Commercial Bank operates banking centers and private client offices in Manhattan, Bo‑ro Park, Brooklyn and Great Neck on Long Island in New‑York State. The Bank is a New‑York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB). Position summary: The Vice President, Product Management – Commercial Banking is responsible for leading the strategy, development, and execution of key banking products across commercial segments. This role partners closely with senior leadership and cross‑functional teams to translate customer needs, market insights, and business strategy into scalable, compliant, and profitable banking solutions. This position plays a critical role in shaping product roadmaps, driving execution excellence, and serving as a key stakeholder liaison across technology, operations, risk, compliance, sales, and customer experience. We have a flexible work schedule where employees can work from home one day a week. Essential Functions and Responsibilities Customer, Market & Competitive Insights Conduct ongoing market, customer, and competitive analysis to inform product strategy and prioritization Translate customer pain points and business needs into clear product value propositions Leverage data, insights, and feedback loops to continuously improve product experience and outcomes Execution & Delivery Leadership Translate business needs into clear product requirements, user stories, and prioritization frameworks Lead cross‑functional execution with technology, operations, risk, compliance, marketing, and servicing teams Ensure timely, high‑quality delivery of product initiatives within scope and budget Risk, Compliance & Operational Excellence Partner closely with risk, compliance, legal, and operations teams to ensure products meet regulatory, policy, and operational standards Proactively identify and mitigate risks throughout the product lifecycle Balance innovation with sound risk management and operational resilience Performance Management & Analytics Define product success metrics (KPIs), monitor performance, and drive data‑driven decisions Assess financial impact, profitability, pricing, and cost considerations for product initiatives Use insights to optimize product performance and inform future roadmap decisions Stakeholder Management & Communication Serve as a trusted product partner to senior leaders and cross‑functional stakeholders Prepare and deliver clear, executive‑ready presentations, business cases, and product updates Influence decision‑making through strong storytelling, data, and structured communication Team Leadership & Product Discipline Contribute to building strong product management standards, processes, and culture Model collaboration, accountability, and customer‑first thinking Knowledge, Skills and Abilities College degree or equivalent work experience Minimum 8 years of product management experience within banking or financial services In‑depth knowledge of cash management, treasury services and financial technology products, services and trends Ability to work with minimal direction and deal with time pressures and changing priorities Potential Salary Potential Salary: $140k – $170k annually This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non‑discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here. Equal Employment Opportunity Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Voluntary Self‑Identification of Disability We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. If you have ever had a disability that substantially limits one or more of your “major life activities,” you may identify as having a disability. 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