Employee Relations Specialist

Overview Milan Laser stands as the largest and most premier laser hair removal company in the nation. We are also honored to be a recipient of the prestigious Best Places to Work In Omaha award, a testament to our commitment to excellence and exceptional culture! With 390+ current locations throughout 35 states and plans to expand into a national brand, this is a very exciting time to join the Milan Team! Because it’s fun and progressive. We’re not like other companies where you’re just a number. We are seeking independent thinkers who can add true value to our team. Because, benefits. Milan will take care of you with paid vacation, 401k, full health, dental and vision. Oh and free laser hair removal. You won’t find that at other corporate gigs. Because, growing is good. We’re always expanding, improving and looking for people ready for a challenge. Our team members learn the business from the inside-out and as our business grows, the opportunities abound. Position Summary The Employee Relations Specialist will support the Employee Relations team by assisting with case management, policy application, and employee support. Contribute to a consistent and fair employee experience through documentation, tracking, and communication. Partner with cross-functional departments to support conflict resolution and employee engagement efforts. Help ensure policies, procedures, and employment laws are applied consistently. Provide a high level of confidentiality and professionalism in all interactions. Status: Full-time | Salaried Location: Omaha, NE | Onsite Responsibilities Case Support and Documentation: Maintain accurate records of employee relations (ER) cases, including intake, documentation, and follow-up. Prepare standard case-related documentation, such as performance memos, corrective action, and summaries. Track trends and recurring issues to support proactive solutions. Policy and Compliance: Apply enterprise policies and procedures consistently in collaboration with the team. Support adherence to employment laws and internal standards. Communicate clearly and professionally with internal stakeholders regarding policy interpretation. Investigation Assistance: Support the ER leadership team with employee complaints and workplace investigations. Take notes, organize documentation, and prepare follow-ups or summaries as needed. Maintain confidentiality throughout the investigation process. Employee Engagement and Outreach: Respond to employee inquiries with professionalism, empathy, and clarity. Help collect and track exit feedback, open-door concerns, and other forms of employee input. Act as a point of contact for team members navigating sensitive issues. Other duties: Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives. Qualifications High school diploma or equivalent (e.g., GED) required Bachelor’s degree in human resources, business administration, psychology, or related field OR equivalent combination of education and experience combined (one year of experience equals one year of education) required Minimum of one year of human resources or employee relations experience required Familiarity with employment law, workplace policy, and basic employee relations practices required Ability to maintain confidentiality and professionalism in sensitive situations required Strong written and verbal communication skills required Experience working with HR information systems and documentation tools preferred Benefits Include Medical, dental, vision, disability and life insurance with in 30 days Unlimited PTO - work with your manager and take time as needed 7 paid holidays that we are closed $50 cell phone stipend paid out monthly 401k retirement plan with vested 4% employer match after 90 days Career advancement opportunities + Culture/environment Employees and their spouse or legal partner receive free laser hair removal services All potential employees of Milan will be required to successfully pass a pre-employment background check before employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Equal Opportunity Employer Seniority level Entry level Employment type Full-time Job function Human Resources Industries Wellness and Fitness Services #J-18808-Ljbffr Milan Laser