Job File Coordinator

divh2Job Opportunity/h2pOur growing organization is seeking a new hero! Continuous training will be provided! If you have experience working in claims, in insurance, or have previously worked in the restoration industry, please apply and tell us about your goals!/ph3Job Description/h3pPerform all job file coordination tasks related to customer calls, job monitoring, tracking, project manager communications, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports./ph3Responsibilities/h3ulliMonitor job file status and job file audit status/liliMaintain familiarity with insurance carrier specifications and preferences/liliMonitor and ensure client requirements are followed/liliReview and validate initial field documentation/liliContribute to edit preliminary estimate/liliDaily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process/liliMaintain internal and external communications/liliComplete and review job file documentation for final upload and the audit process/liliPerform job close-out/li/ulh3Qualifications/h3ulliExperience in the commercial cleaning and restoration or insurance/service industry/lili2+ year(s) of administrative or office-related experience and business experience/liliExperience with writing estimates, job file processes, and quality assurance, a plus/liliOutstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times/liliAbility to remain calm and professional during tense or stressful situations/liliExcellent organizational skills and strong attention to detail/liliSelf-motivated and goal-oriented/liliCapability to work in a fast-paced, team-oriented office environment/liliProficiency in Microsoft Office (i.e. Outlook, Word, Excel)/liliAbility to learn new software, including Xactimate and proprietary software/liliMinimum of HSD/GED, Associates/bachelors degree preferred/liliAbility to successfully complete a background check subject to applicable law/li/ulpPicture yourself here fulfilling your potential. At SERVPRO, you can make a positive difference in peoples lives each and every day! Were seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. This franchise is locally owned and operated and a leading disaster restoration company in business in the New England area for over 34 years. We pride ourselves on helping people put their lives back together and helping them through their most stressful times. Working here is rewarding and offers the emotional fulfillment of a job well done every single day./p/div