Quality Assurance Analyst

MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health 's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlus Health has been committed to building strong relationships with its members and providers.

Purpose of Position:

Under general supervision, develops implements, analyzes, maintains, monitors and modifies existing and proposed systems, subsystems and parallel systems to effectuate optimization of corporate operations. Reviews systems and prepares recommendations to facilitate managerial decision making in accordance with corporate objectives.

Work Shifts

9:00 A.M - 5:00 P.M

Duties & Responsibilities

Conducts studies, surveys and analyses on existing operational systems and makes
recommendations on the need for modifications to obtain increased efficiency and
improved quality with cost reduction.
2. Discusses recommended plans, designs, proposals and systems. Obtains approval and
implements said systems and procedures as a results of project activities.
3. Prepares, develops and designs procedures and plans for implementation of new and
parallel systems and subsystems.
4. Obtains information pertinent to new operational systems and projects. Prepares
reports and recommendations regarding findings.
5. Monitors systems and develops standards of performance, quality of controls and
progress of assigned projects.
6. Maintains, modifies and improves the acquired systems design, and on an ongoing
basis, develops new systems in accordance with Corporate objectives.
7. Analyzes and develops alternative means of deriving input data and recommends the
most feasible and economical method.
8. Develops flow charts or diagrams in outline and detail for auditing or analyses.
9. Coordinates and directs the work flow and progress of subordinate personnel in
relation to project activities.
Qualification Requirements:

Minimum Qualifications
1. A Baccalaureate Degree in a relevant field from an accredited college or university; and,
2. Two years of experience in business, government, hospital, educational or a non-profit organization in analysis, development and implementation of systems and subsystems. Familiarity with EDP applications and data processing programs; or,
3. A Masters Degree in Management, Business Administration or approved related fields from an accredited college or university may be equated to a maximum of one year of related experience; or,
4. A satisfactory combination of education, training, and experience.

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs