Remote Quality Assurance Analyst: Call Center Coaching
Sagility Limited
Sagility Limited is seeking a Quality Analyst to monitor the customer service skills of representatives nationally from a remote setting. The ideal candidate will have 1-2 years of experience in a call center managing inbound calls and be detail-oriented. This role requires proficiency in Microsoft Word and Excel, excellent communication skills, and the ability to provide constructive feedback. Responsibilities include ensuring audit targets are met and completing statistical reports. #J-18808-Ljbffr
Vacancy posted 2 days ago
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