Service Advisor

Service Advisor

Point S Tire & Auto - 4647 Old Seward Hwy, Anchorage

(Sister Store of Simard Automotive - Established 1997)

Point S Tire & Auto on Old Seward is hiring a strong, experienced Service Advisor to help us grow our mechanical services in Anchorage.

Simard Automotive started in Fairbanks in 1997. Over the years, we've expanded into Anchorage by acquiring the Point S brand. Historically tire-focused, we are now intentionally growing our mechanical service footprint - and we need the right front-counter professional to help us do it.

If you know how to build trust, communicate clearly, and present inspections confidently, this is a great opportunity.

What You'll Do

Greet and check in customers professionally

Build and manage repair orders accurately

Present digital inspections clearly and confidently

Quote labor and parts properly

Coordinate with technicians to keep workflow moving

Follow up with customers and protect long-term relationships

Help grow mechanical services alongside strong tire traffic

Knowledge in tires and tire sales is a big plus, but the goal is expanding our full mechanical offering.

What We're Looking For

3+ years as a Service Advisor (independent shop experience preferred)

Strong quoting and communication skills

Comfortable with digital inspections (DVI experience preferred)

Ability to stay organized in a high-volume environment

Professional handling of customer concerns

Valid driver's license

We're looking for someone who wants to help grow the mechanical side of the business - not just sell tires.

Compensation & Benefits

$65,000 - $105,000+ per year

Competitive base + performance bonus

Medical, dental, vision

401(k) with company match

Paid holidays & PTO

Ongoing paid training

Parts discounts

Weekly direct deposit

Point S Old Seward has strong car count and consistent traffic. As we continue expanding our mechanical services in Anchorage, there is real opportunity for growth - both for the store and for the technicians we're building around you.

If you're ready to be part of a stable, growing Alaska-based company with a long track record and a clear direction, we'd love to talk.

Apply today.